40
FREQUENTLY ASKED QUESTIONS (FAQ'S)
A-6
Yes, however any attempt to convert the grill from one fuel
type to another is extremely hazardous and must be
performed by a qualified gas technician only, using a NG
Conversion Kit purchased from Grand Hall.
Question:
Are the serial and model numbers of my grill listed
somewhere for reference?
The serial and model numbers are listed on a silver CSA
label placed on the grill. Depending on the grill model
the silver CSA label will be located on the left or right side
bowl panel underneath the side shelf, underneath the
right side of the control panel, outside left or right of control
panel or on the back of the grill cabinet.
Question:
My grill will not light properly. Why?
Answer:
Always light the Main Burner farthest from the fuel source
first. This will draw gas across the manifold helping
prevent air pockets which obstruct gas-flow and prevent
proper grill lighting. Also try this procedure:
Question:
If my ignitor or battery is not working how can I light
my grill manually? And - Why would I need the silver
lighting stick that was supplied with my grill?
Answer:
Question:
Can I convert my grill from one fuel type to another in
other words from LPG to NG or vice versa?
Answer:
Answer:
Question:
Sometimes I hear a humming sound coming from my
regulator. What causes this? And - My grill has a low
flame and sometimes will not light. Why?
Answer:
The humming sound is gas flowing through the regulator.
A low volume of sound is normal and will not interfere
with the operation of your grill. Loud or excessive regulator
humming and/or low flow and intermittent lighting may
be caused by the regulator's excess gas flow device.
Opening the tank valve all the way or too quickly is what
triggers the regulator's safety device to restrict gas flow,
preventing excess gas flow to your grill. Lighting the main
Burner farthest from the fuel source every time will help
eliminate air pockets in the manifold. Note: This
procedure should be done every time a new LP Gas
tank is connected to your grill.
Turn all Control Knobs to the OFF position.
Turn off the LP Gas tank at the tank valve.
Disconnect regulator from LP Gas tank.
Let unit stand for 5 minutes.
Reconnect regulator to the LP Gas tank.
Open grill Lid (or Side Burner Lid if you are lighting
the Side Burner).
Turn the tank valve slowly ¼ of one turn.
Light main Burner farthest from fuel source.
Turn the tank valve slowly one more ¼ of one turn
for ½ of one complete turn.
Continue to light Burners moving towards the fuel
source.
Do not turn tank valve more than ½ of one turn on
LPG models.
Where do I use my grill for safer operation and better
performance?
Question:
Answer:
Strong winds and low temperatures can affect the
heating and performance of your gas grill so factor
in these elements when positioning your grill out-
doors for cooking.
Use your grill at least 3 feet away from any wall or
surface.
Use your grill at least 3 feet away from combustible
objects that can melt or catch fire (such as vinyl or
wood siding, fences and (overhangs) or sources
of ignition including pilot lights on water heaters
and live electrical appliances.
In windy conditions, always position the front of
the grill to face oncoming wind to reduce heat
and smoke from blowing in your face and to
prevent potential serious injury or grill damage.
Never use your gas grill in a garage, porch, shed,
breezeway or any other enclosed area.
Never obstruct the flow of ventilation air around
your gas grill housing.
If your ignition fails to work or your battery needs replac-
ing, you can manually light your grill by paper match.
Insert a paper match into the silver Lighting Stick and
follow the Manual Grill Lighting Instructions. Then, light
the match and place Lighting Stick through a Cooking
Grid. Turn the nearest Control Knob to the HI/IGN setting
to release gas. The Burner should light immediately.
Turn gas off at source and turn Control Knobs OFF.
Wait at least 5 minutes for gas to clear, then retry.
If your grill still fails to light, turn the Burner Control
Knob(s) and gas source OFF and conduct a leak
test of ALL gas connections and gas sources as
explained in the Use and Care section of this
manual.
If no leaks are detected, wait 5 minutes for any gas
to clear and repeat the lighting procedure.
1.
3.
2.
Never lean over the grill cooking area while lighting
your gas grill. Keep your face and body a safe
distance (at least 18 inches) from the front of grill
when lighting your grill by match.
WARNING
!!
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