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Fire Bowls and Inserts Premium Line
Automated Operation
Section 7. Troubleshooting
WARNING
To avoid the risk of property damage and serious injury, including death,
call Grand Effects
®
or a licensed heating professional if you experience
problems with this unit. All work on this unit must be performed by a
licensed heating professional.
WARNING
Model 100 Burner Assembly
In order to avoid the risk of property damage, serious injury, including
death, turn OFF power and gas at the control panel prior to initiating
troubleshooting steps. Turn power and gas ON once troubleshooting is
complete. Some steps may require power and gas to be temporarily ON
for verication, but turned OFF for repair (see bolded step).
Symptom Corrective Action
Main burner does not
light
(no spark)
1. Remove rock/glass away from pilot area.
(Look for small pieces obstructing pilot.)
2. If still no spark, conrm that you have
12VAC out of the panel and at the
burner.
3. If you have voltage going out to the
burner, but no spark, replace the ignition
module.
4. If you have no voltage out of the panel,
replace the transformer.
Spark (but no pilot) 1. Remove rock/glass away from pilot area.
(Look for small pieces obstructing pilot.)
2. Conrm if gas is coming out of the
pilot; you can hear it. (Use a BBQ lighter
to determine if gas is coming out of the
pilot.)
3. If no pilot gas, check that gas is turned on.
4. Pilot orice may be plugged. Replace pilot
assembly.
5. If still no gas, pilot valve may not be
opening. Turn gas off and conrm if pilot
solenoid is energizing.
6. If not energizing, replace the ignition
module. If it is energizing, If the valve
is not opening or is dirty, replace the gas
manifold.