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Dial Plan
Configures the dial plan rule. For syntax and examples, please refer to user manual for more details.
Dial Plan Rules:
1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0, *, #, A,a,B,b,C,c,D,d;
2. Grammar: x – any digit from 0-9;
3. Grammar: X – any character from 0-9, a-z, A-Z.
4. xx+ – at least 2 digit numbers
5. xx – only 2 digit numbers
6. XX – two characters ( AA, Ab, 1C, f5, 68,…)
7. test : only string “test” will pass the dial plan check
8. ^ – exclude
9. [3-5] – any digit of 3, 4, or 5
10. [147] – any digit of 1, 4, or 7
11. <2=011> – replace digit 2 with 011 when dialing
12. | – the OR operand
● Example 1: {[369]11 | 1617xxxxxxx}
Allow 311, 611, and 911 or any 11 digit numbers with leading digits 1617;
● Example 2: {^1900x+ | <=1617>xxxxxxx}
Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digit numbers;
● Example 3: {1xxx[2-9]xxxxxx | <2=011>x+}
Allows any number with leading digit 1 followed by a 3-digit number, followed by any number
between 2 and 9, followed by any 7-digit number OR Allows any length of numbers with leading digit
2, replacing the 2 with 011 when dialed.
● Example of a simple dial plan used in a Home/Office in the US: { ^1900x. | <=1617>[2-9]xxxxxx |
1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 }
Explanation of example rule (reading from left to right):
● ^1900x. – prevents dialing any number started with 1900;
● <=1617>[2-9]xxxxxx – allows dialing to local area code (617) numbers by dialing7 numbers and
1617 area code will be added automatically;
● 1[2-9]xx[2-9]xxxxxx |- allows dialing to any US/Canada Number with 11 digits length;
● 011[2-9]x – allows international calls starting with 011;
● [3469]11 – allows dialing special and emergency numbers 311, 411, 611 and 911.
Note: In some cases, where the user wishes to dial strings such as *123 to activate voice mail or other
applications provided by their service provider, the * should be predefined inside the dial plan feature.
An example dial plan will be: { *x+ } which allows the user to dial * followed by any length of
numbers.
Max length of dial plan is up to 1024 characters.
Ringtone
Account Ring Tone
Allows users to configure the ringtone for the account. Users can choose from different ringtones from
the dropdown menu.
Note: User can also choose silent ring tone.
Ignore Alert-Info header
Configures to play default ringtone by ignoring Alert-Info header.
The default setting is “No”.
Match Incoming Caller ID