•Ifnewbusinesslocaonsareaddedthroughouttheworld,does
thatrequireanewIPPBXatthatsite?Whathardware/soware
isrequiredtogetthenewlocaonupandrunning?
•Howscalableisthesystem?
•ArethereonlinevideosavailablefromtheIPPBXvendortoex-
plaintheset-up,maintenanceandfeaturesoftheVoIPsystem?
•Whatarethewarrantyterms?
•HowdoestheIPPBXsupportfeatureandapplicaoncustomiza-
on?
•Whatthirdpartyproducts(SIPendpoints,SIPtrunkproviders,
etc.)havebeentestedwiththeIPPBX?Isthisvendorprovedto
havewideinteroperabilitywithotherIPsoluonsintheindus-
try?
•Doesthevendorhavecercaonsfromkeyserviceproviders
assuringtheIPPBXisinteroperablewiththeirnetworkoer-
ings?
•Whatindependentreviewsiteshaveprovidedawrienassess-
mentoftheIPPBX?
•Howlonghasthevendorbeeninthemarketplace?Whatother
IPsoluonsdotheyprovide?
•Whataretheget-startedcostsassociatedwithpurchasingtheIP
PBX?Whatfeaturesareincludedinthebaseprice?Arethere
licensingfeesforfeatureslikeIVR?Arethereanyotherrecur-
ringcoststoconsider?Arermwareupdatesincludedatno
charge?
•Whatisthesystemrecoveryprocessintheeventofapower
outage?
•Whatcustomerserviceoponsareavailablewithquesons?
•WhatsecurityprotocolsareavailablewiththeIPPBX?
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