Problem Possible
Cause
Solution
The ma-
chine
stops
when you
cut.
The guard is
not attached to
the machine.
Remove the battery
pack and attach the
guard to the machine.
Heavy cutting
line is used.
Use only with the
nylon cutting line of
0.095" / 0.080" (2.4
mm / 2.0 mm) diame-
ter.
Grass winds
around the mo-
tor shaft or the
trimmer head.
1. Stop the machine.
2. Remove the battery
pack.
3. Remove the grass
from the motor shaft
and trimmer head.
The motor is
overloaded.
1. Remove the trim-
mer head from the
grass.
2. The motor will re-
cover to work as soon
as the load is re-
moved.
3. When you cut,
move the trimmer
head in and out of
the grass to be cut
and remove no more
than 8" in length of
the grass being cut
per pass.
The battery
pack or ma-
chine is too hot.
1. Cool the battery
pack until its func-
tion returns to normal.
This is best done by
bringing the battery
into the shade or in-
doors.
2. Cool the machine
for approximately 10
minutes. Remove the
battery from the tool
to help the tool cool
down more quickly.
The battery
pack is discon-
nected from the
tool.
Install the battery
pack again.
The battery
pack is deple-
ted.
Charge the battery
pack.
Problem Possible
Cause
Solution
The line
does not
advance.
Lines are wel-
ded to them-
selves.
Lubricate with silicone
spray.
Not enough line
on spool.
Install more line.
Lines are worn
too short.
Advance the cutting
line by bumping the
trimmer head.
Lines are tan-
gled on spool.
1. Remove the lines
from the spool.
2. Wind the lines.
The line
keeps
breaking.
The machine is
used incorrectly.
1. Cut with the tip of
the line, avoid stones,
walls and other hard
objects.
2. Advance the cutting
line regularly to keep
full cutting width.
The grass
winds
around
the trim-
mer head
and motor
housing.
Cut tall grass at
ground level.
1. Cut tall grass from
the top down.
2. Remove no more
than 8" in each pass
to prevent wrapping.
The line
does not
cut well.
The cut-off
blade becomes
dull.
Sharpen the cut-off
blade with a file or re-
place it.
Vibration
increases
obviously.
The line is worn
down at one
side and not ad-
vanced in time.
Make sure that the
line on both sides is
normal. Advance the
line.
14 LIMITED WARRANTY
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GARANTIE OUTIL &
BATTERIE • GARANTÍA PARA
HERRAMIENTAS Y BATERÍAS
Greenworks hereby warranties this product, to the
original purchaser with proof of purchase, for a period
of four (4) years against defects in materials, parts
or workmanship. Greenworks, at its own discretion
will repair or replace any and all parts found to be
14
English
EN