OM/SM-EE-CE 15
Your Groen kettle is designed to operate smoothly and efficiently if properly maintained. However, the following
is a list of checks to make in the event of a problem. Wiring diagrams are furnished inside the service panel
and in this manual. If an item on the list is followed by X, the work should be done by a qualified service
representative.
USE OF ANY REPLACEMENT PARTS OTHER THAN THOSE SUPPLIED BY GROEN OR THEIR AUTHORIZED
DISTRIBUTORS CAN CAUSE INJURY TO THE OPERATOR AND DAMAGE TO THE EQUIPMENT AND WILL
VOID ALL WARRANTIES.
9.0 Troubleshooting
SYMPTOM WHO WHAT TO CHECK
Kettle will not heat, and User a. Electric power supply to the unit.
will not come on.
b. Water level in jacket.
c. Control circuit fuses in the control console. X
REPLACE BLOWN FUSES ONLY WITH A FUSE OF
THE SAME AMP RATING. A HIGHER RATED FUSE
WILL NOT PROTECT THE UNIT OR THE BUILDING.
Auth. d. For loose or broken wires. X
Service e. Operation of variable thermostat. X
Rep f. Low water cutout switch. X
Only g. Water probe. X
h. That high limit pressure switch is closed. X
Kettle will not heat, but User a. For air in the jacket. See “Jacket Vacuum” in the
heating indicator comes on. Maintenance section of this manual.
Auth b. Contactor. X
Service c. Heater elements with ohmmeter for ground short or open
Rep element. If element is defective, call Groen. X
Only
Kettle continues heating User a. Thermostat dial setting
after it reaches the desired
temperature.
Auth b. Thermostat circuit for short. X
Service c. thermostat calibration. X
Rep d. Thermostat operation. The thermostat should click when
Only the dial is rotated above and below the setting for the
temperature of the kettle. X
e. Contactor, to determine whether it is energized or stuck. X
Kettle stops heating before User a. Thermostat dial setting.
it reaches the desired b. Jacket water level.
temperature.
Auth a. Thermostat calibration. X
Service d. Thermostat operation. The thermostat should click when
Rep the dial is rotated above and below the setting for the
Only temperature of the kettle. X
e. Pressure limit the switch. X
Kettle heats slowly User a. For air in the jacket. See “Jacket Vacuum” in the
Maintenance section of this manual.
Authorized b. Heater elements with ohmmeter for ground short or open
Service element. If an element is defective, call Groen. X
Rep c. Voltage of main power source. X
Only
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