Maintenance
The VRC-3E and VRC-6E Steamers are designed
for minimum maintenance, and no user adjustments
should be necessary. Certain parts may need
replacement after prolonged use. If there is a need
for service, only authorized Groen representatives
should perform the work.
If steam or condensate is seen leaking from around
the door, take the following steps:
1. Check the door gasket. Replace it if it is cracked
or split.
2. Inspect the cooking chamber exhaust to be sure
it is not blocked.
3. Adjust the door latch pin to allow for changes
that might occur as the gasket ages.
a. Loosen the lock nut at the base of the latch
pi
n, then turn the latch pin ¼ turn clockwise,
an
d tighten the lock nut.
b. After adjustment, run the unit to test for
further steam leakage.
c. If there is still leakage, repeat the
adjustment.
d. Continue adjusting the pin clockwise until the
do
or fits tightly enough to prevent leakage.
Troubleshooting
This Groen Steamer is designed to operate smoothly and efficiently if properly maintained. However, the following
is a list of checks to make in the event of a problem. Wiring diagrams are furnished inside the service panel.
SYMPTOM WHO WHAT TO CHECK
1. No power User a. Check wall circuit breaker.
b. Call for service technician.
2. Any unusual operation User a. Press ON/OFF rocker switch to turn steamer off. Press
again to turn steamer on.
b. Call for service technician.
3. No steam User a. Check and add water as required. (For auto fill units turn
un
it off and on)
b. Ensure door is closed.
c. Call for service technician.
4. Door pops open User a. Ensure drain and vent are not plugged. No more than two
un
its should be attached to a single drain line.
b. Check door pin adjustment per above.
c. Call for service technician.
5. HI TEMP Indicator User
(error code 6)
is displayed
a. Wait 30 minutes for the unit to cool down, fault display
should go
off. Turn unit on.
b. Call for Service Technician.
6. Dial gage will not read
212
User a. This may be normal, altitude and water purity may affect
temperature reading on the gage.
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