Off-grid output
overcurrent
1.Check whether the load exceeds the inverter
specification.
2.Restart the inverter. If the error message
persists, please contact Growatt support.
The off-grid Bus
voltage is too low
1.Check whether the load exceeds the inverter
specification.
2.Restart the inverter. If the error message
persists, please contact Growatt support.
The off-grid output is
overloaded
1.Check whether the load exceeds the inverter
specification.
2.Restart the inverter. If the error message
persists, please contact Growatt support.
Abnormal
communication with
the backup box
1.After shutdown, check the communication
wiring of the backup box.
2.If the error message persists, please contact
Growatt support.
1.Restart the inverter.
2.If the error message persists, please contact
Growatt support.
Balanced circuit
overload
1.Reduce unbalanced loads.
2.If the error message persists, please contact
Growatt support.
Fan of the backup box
is faulty
1.After shutdown, check the wiring of the fan.
2.If the error message persists, please contact
Growatt support.
Generator failed to
start
1.After shutdown, check the generator and the
cable connection.
2.If the error message persists, please contact
Growatt support.
13.3 System error
1.After shutdown, check the panel wiring.
2.Restart the inverter.
3.If the error message persists, please contact
Growatt support.
Leakage current is
too high
1.Restart the inverter.
2.If the error message persists, please contact
Growatt support.
The DC input
voltage is exceeds
the upper threshold
1.Immediately disconnect the DC switch and check
the voltage.
2.If the fault code still exists after the normal voltage
is restored, contact Growatt support.
PV insulation
resistance low
1.After shutdown, check whether the panel frame is
reliably grounded.
2.If the error message persists, please contact
Growatt support.
1.After shutdown, check the connection of the PV
terminals.
2.Restart the inverter.
3.If the error message persists, please contact
Growatt support.
1.Check the grid voltage.
2.If the error message persists when the grid voltage
is within the permissible range, please contact
Growatt support.
1.Check the connection of the AC terminals.
2.If the error message persists, please contact
Growatt support.
1.After shutdown, check the AC wiring.
2.If the error message persists, please contact
Growatt support.
1.Check if the PE cable is securely connected.
2.If the error message persists, please contact
Growatt support.
1.Restart the inverter.
2.If the error message persists, please contact
Growatt support.
1.Check whether the output load is out of range; If
so, please reduce the load.
2.If the error message persists, please contact
Growatt support.
1.After shutdown, check the connection of the CT.
2.If the error message persists, please contact
Growatt support.
1.Check the connection of the communication cable.
2.If the error message persists, please contact
Growatt support.
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