Growatt SPH Series User Manual

54
53
Warning Message
Error Message Description Suggestion
BAT NTC Open
NTC open (only for
lead - acid battery)
1.Check
the temperature of lead
-
acid
battery is installed or not.
2.Check the temperature of lead -acid
battery is connected well or not.
Battery Open
Battery terminal open
(only for lithium
battery)
1.Check the battery connection is good
or not.
2.Check the switches between the
battery and inverter are all on or not.
over load
EPS output overload
warning. If this warning
occurred three time.
O ff- grid function will be
locked one hour and
output power again
Please reduce the load of EPS output.
No
AC
Connection
No Utility
1.Please confirm grid is lost or not.
2.Check the grid connection is good or
not.
3.Check the switches on the cable are
on or not.
Output High DCI
Output DC current too
high.
Please refer to the
local grid standard for
disconnection time
when the output DC
current is too high.
1.Restart inverter.
2.Please contact Growatt
service center
if restart can’t solve the problem.
BMS Warning:XXX BMS report warning
1.Check the warning information
from lithium battery usermanual.
2. Please contact Growatt service
center if restart can't solve the
problem.
BMS error:XXX
BMS report error
1.Check the warning information
from lithium battery usermanual.
2. Please contact Growatt service
center if restart can't solve the problem.
EPS Volt Low EPS output voltage low
1.Check the load of EPS. If overload
occurred, reduce load.
2.Restart inverter again.
Error Message
Error 411 Internal communication
failed
1.Restart inverter.
2.Please contact Growatt service center if
restart can’t solve the problem.
Error 417 Sample fault 1.Restart inverter.
2.Please contact Growatt service center if
restart can’t solve the problem.
Error 418 DSP and COM firmware
version unmatch,system
fault.
Read DSP and COM firmware version from
LCD or shinebus.
Check if the firmware is correct.
Error
303
Inverter L N reversed or
ground failed
1.Check the L line and N line is reversed or
not.
2.Check the PE s connected well or not.
Error
405
Relay fault 1.Restart inverter.
2.Please contact Growatt service center if
restart can’t solve the problem.
Error 123 Autotest failed(only in
Italy)
1.Restart inverter.
2.Please contact Growatt service center if
restart can’t solve the problem.
PV Isolation
Low
PV isolation too low 1.Check the connection of PV panels and
inverter is good or not.
2.Check the PE of inverter is good or not.
OP Short
Fault !
EPS Output Short Fault 1.Check the load of EPS.
2.Check the output of EPS. Especial not
connect to Grid
NTC Open Internal temperature
failed
Please contact Growatt service center
Error 406 Model set up not meet
with certification
Please check model set or check the DIP
setting
Residual I
High
Leakage
current too
high
1.Check the cable of inverter.
2. Restart inverter.
3. Please contact Growatt service center if
restart can’t solve the problem
Error 408 Temperature over range Please check the temperature is in the
range of specification or not.
PV
Voltage
High
PV voltage higher than
datasheet
Please check the voltage of PV input is in
the range of specification or not.
Error 103
BUS voltage high
1.Check the PV input voltage.Do not exceed
the range of specification.
2.Restart inverter.
3.Please contact Growatt service center if
restart can’t solve the problem.

Growatt SPH Series Specifications

General

Type	Hybrid Inverter
Max. Input Voltage	600V
Number of MPPTs	2
Protection Rating	IP65
Output Power Range	3kW - 10kW
Rated AC Output Power	3-10 kW
Communication Interfaces	RS485, USB, Wi-Fi
Output Voltage	230 V
Frequency	50/60 Hz
Operating Temperature	-25°C to 60°C
Cooling Method	Natural Convection