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11 Manufacturer Warranty
This certificate represents a 5 year warranty for the Growatt products listed below.
Possession of this certificate validates a standard factory warranty of 5 years from
the date of purchase.
Warranted products
This warranty is applicable solely to the following products:
Growatt-SPH4600.
Growatt-SPH5000.
Growatt-SPH6000.
Growatt-SPH3000.
Growatt-SPH3600.
Growatt-SPH4000.
Limited Product Warranty
( A p p l i c a b l e u n d e r n o r m a l a p p l i c a t i o n , i n s t a l l a t i o n , u s e a n d s e r v i c e
conditions)Growatt warrants the above listed products to be free from defects
and/or failure specified for a period not exceeding five (5) years from the date of
sale as shown in the Proof of Purchase to the Original purchaser.
The warranties described in these “Limited Warranty” are exclusive and are
expressly in lieu of and exclude all other warranties, whether written, oral,
expresser implied, including but not limited to, warranties of merchantability and
of fitness for a particular purpose, use ,or application, and all other obligations or
liabilities on the part of GROWATT , unless such other obligations or liabilities are
expressly agreed to it in writing signed and approved by GROWATT , GROWATT
shall have no responsibility or liability whatsoever for damage or injury to persons
or property, or for other loss or injury resulting from any cause whatsoever arising
out of or related to the modules, including, without limitation, any defects in the
modules or from use or installation. Under no circumstances shall GROWATT be
liable for incidental, consequential or special damages howsoever caused; loss of
use, loss of production, loss of revenues are therefore specifically and without
limitation excluded to the extent legally permissible, GROWATT ’s aggregate
liability, if any, in damages or otherwise, shall not exceed the invoice as paid by
the customer.
The “Limited Product Warranty” described above shall not apply to, and Growatt
shall have no obligation of any kind whatsoever with respect to, any machine
which has been subjected to:
·Misuse, abuse, neglect or accident;
·Alteration, improper installation or application;
·Unauthorized modification or attempted repairs;
·
·
·Breaking of the original manufacturers seal;
·Non-observance of Growatt installation and maintenance instruction;
·Failure to observe the applicable safety regulations
Insufficient ventilation of the product;
Transport damage;
·
accident, force majeure, explosion, terrorist act, vandalism or damage caused by
incorrect installation, modification or extreme weather conditions or other
circumstances not reasonably attributable to Growatt.
Power failure surges, lighting, flood, fire, exposure to incorrect use, negligence,
The warranty shall also cease to apply if the product cannot be correctly identified
as the product of Growatt. Warranty claims will not be honored if the type of serial
number on the machines have been altered, removed or rendered illegible.
Liability
The liability of Growatt in respect of any defects in its machines shall be limited to
compliance with the obligations as stated in these terms and conditions of
warranty. Maximum liability shall be limited to the sale price of the product.
Growatt shall accept no liability for loss of profit, resultant of indirect damage, any
loss of electrical power and / or compensation of energy suppliers within the
express meaning of that term.
The warranty rights as meant herein are not transferable or assignable to any third
party excepting the named warranty holder.
Warranty Conditions
If a device becomes defective during the agreed Growatt factory warranty period
and provided that it will not be impossible or unreasonable, the device will be, as
selected by Growatt:
1. Shipped to a Growatt service center for repair;
2. Repaired on-site;
3. Exchanged for a replacement device of equivalent value according to model
and age.
The warranty shall not cover transportation costs in connection with the return of
defective modules. The cost of the installation or reinstallation of the modules
shall also be expressly excluded as are all other related logistical and process
costs incurred by all parties in relation to this warranty claim.
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