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Guldmann GL5 .2 - Service and Repair Procedures

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33
© Guldmann GB/US-04/2023 • # 561577_102
© Guldmann GB/US-04/2023 • # 561577_102
your sole and exclusive remedies. Only an authorized o󰀩cer of Guldmann
may make modications to this warranty, or additional warranties binding on
Guldmann. Accordingly, additional statements such as advertising or presen-
tations, whether oral or written, do not constitute warranties by Guldmann.
This warranty shall be null and void if the equipment is operated and main-
tained in any manner inconsistent with its intended use or the instructions
provided with the product. Further, in order for the warranty to remain in e󰀨ect
for the full Warranty Period, all service to the equipment must be provided
by a Guldmann certied technician. Any parts or components repaired or re-
placed by a Guldmann certied technician will be guaranteed for the remain-
der of the Warranty Period.
Only for USA
This warranty shall be null and void if the equipment is operated and main-
tained in any manner inconsistent with its intended use or the instructions
provided with the product. Further, in order for the warranty to remain in e󰀨ect
for the full Warranty Period, all service to the equipment must be provided
by a Guldmann Certied Technician. A Guldmann Certied Technician is a
technician who has successfully completed Guldmann Service Training, and
who holds a valid Service Training Certicate from Guldmann, and is in pos-
session of a valid password to access Guldmann’s Service and Information
Console (SIC). A Guldmann Service Training Certicate and SIC password
are valid for three years (only USA) from the date the technician is rst certi-
ed. Thereafter, the technician must undergo re-certication training to obtain
a new valid certicate and password. Any parts or components repaired or
replaced by a Guldmann Certied Technician will be guaranteed for the re-
mainder of the Warranty Period. In the event the warranty is rendered null
and void, the purchaser shall indemnify and hold Guldmann harmless of and
from any and all claims or liability arising as a result of equipment malfunction
or misuse.
B. Service or Repair
Contact Guldmann Repair for an authorization to return any defective item
during the Warranty Period. You will be provided with a return authorization
number and address for returning the item for warranty service or replace-
ment. Do not return items to Guldmann under warranty without receiving a
Return Authorization Number.
If mailing the item, pack it carefully in a sturdy carton to prevent damage.
Include your Return Authorization Number, a brief description of the problem
and your return address and phone number. Guldmann does not assume the
risk of loss or damage while in transit, so it is recommended you insure the
package.

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