Hach AS950 - User Manual

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Questions and Answers

D
delgadoteresaSep 5, 2025
What to do if the red indicator light flashes on my Hach Controller?
- G
  greenemarkSep 5, 2025
  The red indicator light flashes when one or more measurements that the sampler is configured to use (such as pH and flow) are unavailable because the corresponding sensor(s) isn't connected. To resolve this, connect the missing sensor to the sampler. Also, verify that the sampler isn't configured to record unavailable sensor measurements to the data log or set up with alarms for sensor measurements that are not available.
S
Shane HowardSep 3, 2025
Why does "---" show on the Hach Controller Status screen?
- Q
  qscottSep 3, 2025
  If "---" is displayed, it means the measurement is either not currently available or hasn't been recorded yet. The values displayed are the last recorded values, which are saved to the data log based on the chosen logging interval. Ensure that the measurement is being properly supplied to the sampler.
M
morrisonlisaSep 2, 2025
What to do if the sampler of my Hach Laboratory Equipment doesn't have sufficient lift?
- A
  asmithSep 2, 2025
  If the sampler does not have sufficient lift, it could be due to several reasons. First, ensure the strainer is completely submerged; if not, install the shallow depth strainer (2071 or 4652). Also, check for leaks in the intake tube and replace it if necessary. Lastly, inspect the pump tube for wear and replace if needed.
J
joshuabeanAug 31, 2025
Why is the sample volume incorrect in my Hach Laboratory Equipment?
- A
  Anne PhillipsAug 31, 2025
  If the sample volume is incorrect, several factors could be at play: * The volume calibration may be off, so repeat the volume calibration. * The tube length specified in the sampling program may be incorrect, so ensure it is correct. * The intake tube may not be purging completely; ensure it is as vertical and short as possible. * The strainer may not be fully submerged; install the shallow depth strainer (2071 or 4652). * The pump tubing or roller assembly may be worn; replace them as needed. * The liquid detector may be disabled; turn it on and complete a volume calibration. * The liquid detector may not be operating correctly; calibrate it with the sampled liquid.
H
Heather MichaelAug 29, 2025
What to do if my Hach Laboratory Equipment has no instrument power?
- J
  Jennifer ThomasAug 29, 2025
  If your Hach Laboratory Equipment has no instrument power, first ensure that AC power is reaching the electrical outlet. If the problem persists, it may be due to a defective controller.
A
Andrew WarnerAug 28, 2025
Why does Hach Laboratory Equipment sampler not have sufficient lift?
- B
  Bradley SimmonsAug 28, 2025
  If the sampler does not have sufficient lift in your Hach Laboratory Equipment, consider the following: * The strainer may not be completely submerged, so install the shallow depth strainer (2071 or 4652). * The intake tube may have a leak, so replace the intake tube. * The pump tube may be worn, so replace the pump tubing. * The pump roller assembly may be worn, so contact technical support.
I
Isaac HernandezAug 27, 2025
How to troubleshoot no instrument power in Hach Laboratory Equipment?
- B
  Bradley HallAug 27, 2025
  If your Hach Laboratory Equipment has no instrument power, check the following: * Make sure that AC power gets to the electrical outlet. * If you have a refrigerated sampler, the power supply may be defective, so replace the power supply. * If the above steps do not solve the issue, the controller may be defective, so contact technical support.
B
Benjamin ChenAug 22, 2025
What to do if some measurements are not showing on the Hach Controller?
- S
  Sabrina LambertAug 23, 2025
  Only the measurements recorded to the data log show. To see all the measurements supplied to the sampler by a sensor(s) connected to a sensor port, select Diagnostics>Sensor Ports. To show all the measurements supplied to the sampler by an external instrument(s) that is connected to the AUX I/O port, select Diagnostics>AUX and I/O Port.

Summary

Product overview

User interface and navigation

Covers keypad, display, and main menu overview.

Keypad and display description

Explains the controller's keypad buttons and display elements.

Operation

Configuration

Sets general, hardware, sensor, data logging, and alarm configurations.

Sampling Program Setup

Configures sample collection parameters like type, pacing, volume, and distribution.

Calibration

Guides through sample volume, sensor, and temperature calibration.

Data Viewing and Management

Shows status, history, logs, system info, and USB operations.

Manual Operation

Controls pump, distributor arm, and grab samples for direct interaction.

Troubleshooting and Diagnostics

Addresses common issues and performs diagnostic tests.

Hach AS950 Specifications

General

Sample Frequency	Programmable
Type	Portable
Sampling Method	Vacuum Pump
Temperature Control	Refrigerated
Bottle Configuration	24 x 1L bottles
Power Supply	12V DC
Communication	RS-232
Sampler Type	Portable or Stationary
Vertical Lift	8.2 m
Enclosure Rating	IP67
Number of Samples	Up to 999
Storage Capacity	24 samples
Bottle Options	1L