32
Warranty
The Product has a 12-month warranty from the date of purchase. Please
retain your proof of purchase to claim the warranty. Without a purchase
order number or proof of purchase your warranty is not valid. The warranty
includes shipping costs for the return of a device under warranty.
See, www.halomedicaldevices.com for the returns procedure.
What is covered under your warranty
If the hardware or software is at fault or fails within 12 months of purchase,
your HALO Digital Goniometer will be replaced with a new device.
The warranty does not cover
Damage to the outer case, damage to the hardware or software when the
device has been exposed to any liquid, being dropped from a height greater
than 1.5 metres, or any form of misuse.
This warranty is void if the device is opened by the user, dropped from a
height greater than 1.5 metres, put through a washing machine, or exposed
to any liquid.
It is at the discretion of HALO Medical Devices to determine if the device is
covered by the warranty once the device is returned to the manufacturer.
Should the device be deemed out of warranty or faulty due to any of the
above causes, the customer will pay any costs involved in shipping the
device back to the manufacturer.
To Next Page
Loading...