Page GB-29
Troubleshooting table
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if
you can correct the malfunction.
WARNING!
Risk of electric shock! The appliance operates with dangerous voltages.
■ Never try to repair a defective or suspected defective appliance yourself. You can
put your own and future users’ lives in danger. Only authorised specialists are al
-
lowed to carry out this repair work.
Wash result is not satisfactory
Problem Possible causes Solutions, tips
Wash result is
dissatisfactory/poor.
Not enough detergent used. Dispense detergent in accordance
with the manufacturer instructions.
Observe water hardness!
Water is too hard. Dispense detergent as prescribed
by the manufacturer for the water
hardness.
Too much laundry in the drum. Only load the maximum intended
amount of washing into the
machine.
Water temperature too low. Wash laundry at a higher
temperature. Use another wash
cycle, if necessary.
Stains weren’t pre-treated. Treat stains with ox-gall soap or
stain remover if necessary.
Too much foam is
created during the
wash cycle.
Too much detergent used. Next time, use less detergent.
Detergent is not suitable for
washing machines.
Use detergent suitable for
washing machines.
Laundry is
discoloured.
Laundry was washed at a
temperature that was too hot.
Observe Chapter “Washing tips”
on page GB-18”.
Bleach laundry carefully if
necessary.
Whites and colours were not
separated.
Laundry has mould
stains.
Damp and/or worn laundry was
left in the washing drum.
Remove mould stains carefully
before the next wash, preferably
with a special cleaner. Ask for
advice at a chemist’s.
Detergent residue on
laundry.
Too much detergent used. Dispense detergent in accordance
with the manufacturer instructions.
Colours of the laundry
have faded.
Detergent contains bleaching
agent.
Use colour freshener if necessary
(available at chemist’s). In future,
use detergent without bleaching
agent.
Stain remover or similar was
used.
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