Troubleshooting table
Page EN-29
Problem Possible cause Solutions, tips
Appliance
switches itself
off.
Nozzle blocked.
Actuate On/Off foot switch, pull
out mains plug, clean nozzle.
Motor protection
filter (29)
is blocked.
Overheat
protection has
been activated.
Actuate On/Off foot switch, pull
out mains plug, leave appliance
to cool for at least 1/2 hour and
clean motor protection filter.
Telescopic
tube(16) / suction
hose (15) is
blocked.
Actuate On/Off foot switch,
pull out mains plug, check
telescopic tube and suction
hose for blockage, and clean if
necessary.
Suction force
is weak.
Dust bag is
not positioned
correctly.
Insert the dust bag correctly.
Dust bag is full. Change the dust bag.
Nozzle is not
positioned
correctly.
Position the nozzle correctly.
Object is plugging
the nozzle.
Actuate On/Off foot switch,
pull out mains plug, check
telescopic tube and suction
hose for blockage. Remove
object.
Filters are
inserted
incorrectly or are
dirty.
Insert filters correctly and/or
clean.
Air by-pass
vent (24) is open.
Close the air by-pass vent.
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