Service
Page EN-31
Service
In order for us to help you quickly, please tell us:
Name of appliance Order number
hanseatic Vacuum cleaner VCB35B15C-1J7W-70 276097
10× dust bags 85185608
1× hygiene filter and 1× motor protection filter 852235
General customer service
Please contact your mail order company’s product advice centre if you
have questions, complaints or accessory orders.
Spare parts
Customers in Germany
Please contact Hermes Fulfilment GmbH:
Tel. (057 32) 99 66 00
Monday–Thursday 8 a.m.–3 p.m., Friday 8 a.m.–2 p.m.
Email: ersatzteilservice-eletrokleingeraete@hermes-ws.com
Customers in Austria
Please contact your mail order company’s customer service centre or
product consultancy.
Please note!
You are responsible for the condition of the appliance and its proper
use in the household.
Damage resulting from non-compliance with this manual cannot be
recognised.
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