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PROBLEM CAUSE SOLUTION PROCEDURE
Wrong type of sand or not
enough sand.
Remove and replace or
add sand.
Refer to “Sand (Firebox
and other Components)”
Too little heat draw off
HEATMOR™
Consult Dealer. Contact your Local Dealer
Circulating Pump not
Functioning
Replace Pump Contact your Local Dealer
No Heat in Building Fire Out Light Fire
Refer to “Lighting your
HEATMOR™”
Water level low Add Water
Refer to “Water Level
Maintenance”
Power loss Check Power Source Refer to “Electrical Supply”
Pump malfunction Replace Pump or Cartridge Contact your Local Dealer
Air trapped in water lines. Bleed lines Contact your Local Dealer
Malfunction of heating
appliances in building.
Repair, adjust or replace. Contact your Local Dealer
Furnace will not burn
properly or will not main-
tain water temperature.
Chimney plugged. Clean Chimney. Refer to “Chimney”
Not enough wood in
Firebox
Add wood
Refer to “Loading wood
into the HEATMOR™”
Poor quality wood. Better wood. Refer to “Types of Wood”
Draft ipper stuck.
Remove blower and ipper
assembly clean, lube or
replace.
Refer to Steps to “Maintain
your Blower and Flipper
Assembly”
Electrical power is off or
not constant.
Check all electrical
connections. Call dealer or
licensed electrician.
Refer to “Electrical (Con-
tact Local Dealer)”
Fire is out. Re-light Fire.
Refer to “Lighting you
HEATMOR™”
Flue plugged. Clean Flue Refer to “Flue”
Clean Blowers
Refer to Steps to “Maintain
your Blower and Flipper
Assembly”
Clean Air Box(s). Refer to “Air Box(s)”
Clean out ashes with
Auger
Refer to “Ash Management
and Ash Removal”
Flue plugged. Clean Flue Refer to “Flue”
Clean Blowers
Refer to Steps to “Maintain
your Blower and Flipper
Assembly”
Clean Air Box(s). Refer to “Air Box(s)”
Clean out ashes with
Auger
Refer to “Ash Management
and Ash Removal”
Verify HEATMOR™
furnace size for application
Contact your Local Dealer