Heraeus Digilance V - Troubleshooting; Instrument Fails to Signal Ready; Instrument Signals No Measurement; Setup Charging

26 November 2018 Digilance V page 19 of 21
File name: Digilance V_1.01
Version: 1.01
8 Troubleshooting
Fault/Warning Sign
Possible Cause
Remedy / required action
With sensor plugged in, the
instrument fails to signal Ready.
Sensor defective.
Contact piece defective.
Compensating cable
defective.
Exchange the sensor.
Exchange the contact piece.
Exchange compensating cable.
After dipping the sensor, the
instrument signals no
measurement.
Polarity of the measuring
cable reversed.
Connect the cable correctly.
Setup charging
Charging is configuring.
Wait a few seconds for the setup is
configured.
Charging ..%
Battery is charging.
None.
Battery Full 100%
Battery is fully charged.
None.
No charge power
Adapter is connected but no
power is supplied.
Apply power to the adapter.
Overtemperature
Temperature is too high.
Battery Temperature is above maximum
limit (60°C). Lower the instrument
temperature.
Battery too cold
Battery is too cold for
charging.
Battery Temperature is below charging
limit (0°C). The charge current is used to
heat the pack, charging will initiate when
the temperature is above the minimum
limit.
Battery too hot
Battery is too hot for charging.
Battery Temperature is above charging
limit (45°C). Lower the instrument
temperature.
Charging error
Error occurred during
charging; no charging
possible.
Check state of health of battery.
Consult Heraeus Electro-Nite.
Transport mode
Accelerometer is switched off.
Accelerometer will be switched on as
soon as the instrument is switched on by
pressing the green button.
Error TC Break
Thermocouple is broken.
Apply a new thermocouple.
Check lance wiring and contact block if
errors continue.
Error No Eval
No evaluation possible
because the measurement
values are not in the set
window and the end time is
reached.
Review the window settings.
Error No CJT
Not possible to compensate
the measurement for cold
junction temperature because
no cold junction temperature
was measured.
Reference temperature measurement
within instrument is defective.
Consult Heraeus Electro-Nite.
Error Out of range
Measured temperature is out
of range for the configured TC
type.
Check TC type and start temperature.