HIKVISION DS-7608NI-Q1/8P User Manual

Network Video Recorder User Manual
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Simultaneously press Ctrl and C to exit the ping command.
Step 2 Verify the frame rate is real-time frame rate.
Select “Menu > Record > Parameters > Record”, and set the Frame rate to Full Frame.
Step 3 Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer from Hikvision to do the further process.
 Live view stuck when video output remotely via the Internet Explorer or platform software.
Possible Reasons:
− Poor network between NVR and IP camera, and there exists packet loss during the
transmission.
− Poor network between NVR and PC, and there exists packet loss during the transmission.
− The performances of hardware are not good enough, including CPU, memory, etc..
Step 4 Verify the network between NVR and IP camera is connected.
1) When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the
RS-232 cable.
2) Open the Super Terminal, and execute the command of “ping 192.168.0.0 –l 1472 –f” (the
IP address may change according to the real condition), and check if there exists packet
loss.
Simultaneously press Ctrl and C to exit the ping command.
Step 5 Verify the network between NVR and PC is connected.
1) Open the cmd window in the Start menu, or you can press “windows+R” shortcut key
to open it.
2) Use the ping command to send large packet to the NVR, execute the command of “ping
192.168.0.0 –l 1472 –f” (the IP address may change according to the real condition),
and check if there exists packet loss.
Simultaneously press Ctrl and C to exit the ping command.
Step 6 Verify the hardware of the PC is good enough.

HIKVISION DS-7608NI-Q1/8P Specifications

General

Two-way talk	Yes
Input bandwidth	80 Mbit/s
Number of users	64 user(s)
Maximum resolution	4096 x 2160 pixels
Video input channels	8 channels
Supported resolutions	4096 x 2160, 3840 x 2160, 2560 x 1440, 1920 x 1080, 1600 x 1200, 1280 x 1024, 1280 x 720
Audio formats supported	G.711 A-law, G.711 μ-law, G.726
Video formats supported	H.264, H.264+, H.265, H.265+, MPEG4
Certification	FCC Part 15 Subpart B, ANSI C63.4-2014 CE EN 55032: 2015, EN 61000-3-2, EN 61000-3-3, EN 50130-4, EN 55035: 2017
Product color	Black
Rack capacity	1U
Audio RCA outputs	1
Networking standards	IEEE 802.3af, IEEE 802.3at
USB 2.0 ports quantity	2
Ethernet LAN data rates	10, 100 Mbit/s
Supported network protocols	TCP/IP, DHCP, IPv4, IPv6, DNS, DDNS, NTP, RTSP, SADP, SMTP, SNMP, NFS, iSCSI, ISUP, UPnP, HTTP, HTTPS
Power over Ethernet (PoE) ports quantity	8
Wi-Fi	No
HDD capacity	- GB
HDD interface	SATA
Maximum storage capacity	8 TB
Number of HDDs installed	0
Operating temperature (T-T)	-10 - 55 °C
Operating relative humidity (H-H)	10 - 90 %
Power consumption (typical)	10 W
Total Power over Ethernet (PoE) budget	75 W

Weight and Dimensions

Depth	240 mm
Width	320 mm
Height	48 mm
Weight	1000 g