HIKVISION DS-MCW405 User Manual

DS-MCW405/32G/GPS/WIFI Body Camera User Manual
UM DS-MCW405/32G/GPS/WIFI 042021NA 30
Chapter 4 FAQ
4.1 Why does the device fail to start?
• The device is out of power. Shut down the device and connect it to the charger to charge for at least 20
minutes.
4.2 Why does the device fail to record?
• There is insufficient memory. Back up the data in the device and clear the storage.
• Formatting storage error. Format the device via Body Camera Assistant.
4.3 Why can’t the device be configured after it is connected to the
computer?
• Exit from Body Camera Assistant installed on the computer.
• Unplug and then plug the USB cable.
4.4 Why can’t the device be logged in to via Body Camera Assistant?
• If you forget the password, reset the password.
• Password is incorrect. Log in with the right password.
• Reboot the device, and connect it to the computer again.

HIKVISION DS-MCW405 Specifications

General

Maximum frame rate	25 fps
Maximum resolution	1920 x 1080 pixels
Minimum illumination	- lx
Housing color	Black
International Protection (IP) code	IP67
Internal memory	32 GB
Wi-Fi	Yes
Bluetooth	No
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Connectivity technology	Wireless
Storage temperature (T-T)	-20 - 55 °C
Power source type	Battery
Recording battery life	12 h

Weight and Dimensions

Depth	75 mm
Width	55 mm
Height	24 mm