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Check the web page: whether the Hik-Connect is offline.
A.1.6 Alarm Information is Not Reported to APP/4200/Alarm Center
Fault Description:
After the alarm is triggered, the app/4200/ alarm center does not receive the alarm message.
Solution:
"Message push" - "alarm and tamper-proof notice" is not enabled. You should enable "alarm and
tamper-proof notice".
A.2 Mutual Exclusion of Functions
A.2.1 Unable to Enter Registration Mode
Fault Description:
Click the panel function key, and prompt key invalid.
Solution:
The panel is in "Hotspot" mode. Switch the panel to "station" mode, and then try to enter the
registration mode again.
A.3 Zone Fault
A.3.1 Zone is Offline
Fault Description:
View status of zones which displays offline.
Solution:
Check whether the detector reports undervoltage. Replace the detector battery
A.3.2 Zone Tamper-proof
Fault Description:
View status of zones which displays tamper-proof.
Solution:
Make tamper-proof button of the detector holden.
A.3.3 Zone Triggered/Fault
Fault Description:
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