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approves  the  request, you can disable  Hik-Connect  service  for  devices  that  you rent to  your 
customer without her/his authorization If Hik-Connect service is disabled, your customer cannot 
operate on these devices via the Hik-Connect Mobile Client.   
 
3.  Open the Hik-Connect app and login with the administrator account. The installer service request 
will be received at notification page. Open the notification detail to accept the installer service 
and setup permissions. The control panel and other devices in the site will be displayed at your 
device list.   
The administrator account will be added to the control panel, which could be used to login to Hik-
Connect app and local web client. 
     
 
3.1.2 Cancel Installer Access 
The administrator can cancel the access authorization of the installer.   
1.  Enter the page More and tap Hik-ProConnect. All sites that managed by the Hik-ProConnect 
Service are listed on the page.   
2.  Tap the option button at the top-right corner of the site details page, and tap Cancel 
Authorization in the prompt menu.   
3.  Confirm the operation, and the authorization of the installer will be canceled. Once the 
authorization is canceled, the installer need to apply it again if any access requirement.