Hiland NG-GT-BRZ - User Manual

MODEL # NG-GT-BRZ
Natural gas only
OUTDOOR
PATIO HEATER
Owner’s
Manual
1 WH21/01
Questions, problems, missing parts? For small parts please call 1-888-775-1330 for
assistance, 8 a.m. - 4 p.m., MST, Monday - Friday. For damaged product, you will need to
return to the retailer.
Serial Number
Purchase Date
Precaution!
The Powder Coating paint process has become the
most common widely used application in the outdoor
furniture category. Unfortunately powder coating is
extremely sensitive to Humidity and Moisture. A
simple process to protect your furniture, especially
flat surfaces is to apply a simple coat of good quality
car wax prior to using. If this process is done every
few months it will protect your furniture for years
to come.
INSTALLER/ASSEMBLER: Leave this
manual with consumer.
CONSUMER: Keep this manual for
future reference.
Distributor: AZ PATIO HEATERS LLC
8601 W. Jefferson St Suite 200, Tolleson, AZ 85353
CSA/ANSI Z83.26 :20 • CSA 2.37:20 Gas-fired outdoor infrared patio heaters
ATTACH YOUR RECEIPT HERE
DANGER
If you smell gas:
1. Shut off gas to the appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from the appliance
and immediately call your gas supplier or fire
department.
DANGER
CARBON MONOXIDE HAZARD
This appliance can produce carbon
monoxide which has no odor.
Using it in an enclosed space can kill
you.
Never use this appliance in an
enclosed space such as a camper,
tent, car or home.
WARNING
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance. A propane cylinder not connected for use
shall not be stored in the vicinity of this or any other
appliance.
WARNING
Improper installation, adjustment, alteration, service
or maintenance can cause property damage, injury or
death. Read the installation, operation and
maintenance instructions thoroughly before installing
or servicing this equipment.
WARNING: For Outdoor Use Only
AZPH-GS

Summary

Critical Safety Warnings

Gas Leak and Carbon Monoxide Hazards

Procedures for gas leaks and CO risks.

General Operational Safety

Warnings on flammable vapors and outdoor use.

Package Contents

Hardware Contents

Safety Information (Page 3)

Installation and Operation Hazards

Dangers from improper installation and operation.

Carbon Monoxide Hazard Details

Further details on CO poisoning symptoms and risks.

Safety Information (Page 4)

Explosion, Fire, and Enclosed Area Risks

Precautions against fire, explosion, and enclosed space use.

Safety Information (Page 5)

Proposition 65 and Burn Hazards

Chemical warnings and hot surface dangers.

Propane and Battery Safety

Warnings related to propane gas and batteries.

Preparation Before Assembly

Parts Check and Contact Info

Verify parts and contact customer service for issues.

Assembly Instructions (Page 6)

Base and Support Assembly

Assembling the base, lower supports, and control box.

Top Plate and Upper Supports

Attaching the top plate to upper supports.

Assembly Instructions (Page 7)

Securing Control Box and Bottom Plate

Fastening control box and bottom plate with screws.

Attaching Top Plate to Supports

Securing the top plate to upper supports with screws.

Assembly Instructions (Page 8)

Wheel Assembly Attachment

Assembling the wheel assembly to the bottom plate.

Block Belt Installation

Securing the block belt to lower supports.

Assembly Instructions (Page 9)

Glass Tube Installation

Installing the glass tube into the assembly.

Glass Tube Fixer Assembly

Assembling the glass tube fixer and ceramic fiber.

Assembly Instructions (Page 10)

Protective Guard and Mesh Installation

Attaching protective guard and mesh to top plate.

Side Panel Installation

Installing side panels to the bottom of the assembly.

Assembly Instructions (Page 11)

Knob and Chain Installation

Installing the knob and hanging the chain.

Reflector Attachment

Attaching the reflector to the mesh with studs and washers.

Natural Gas Connection

Connecting Natural Gas Supply

Instructions for connecting the natural gas supply.

Operation Instructions

Performing a Leak Check

Steps for checking gas connections for leaks.

Operation Instructions (Page 14)

Before Turning Gas Supply ON

Checks before turning on the gas supply.

Lighting Procedures

Steps for lighting the pilot and main burner.

Operation Instructions (Page 15)

Pilot Flame Ignition

Igniting the pilot flame and adjusting heat.

Flame Height and Abnormal Conditions

Understanding normal flame height and identifying issues.

Operation Instructions (Page 16)

Re-lighting and Shut Down

Procedures for re-lighting and safely shutting down the heater.

Pre-Operation Checklist

Checks to perform before operating the heater.

Care and Maintenance

Post-Operation Checks

Checks to perform after the heater has been used.

Routine Maintenance Guidelines

Cleaning and upkeep for outstanding performance.

Troubleshooting

Care and Maintenance (Page 19)

Hose Inspection and Cleaning

Annual inspection and cleaning of hose assembly.

Storage and Service Recommendations

Guidance on storing the heater and service requirements.

Return Policy

Unopened and Opened Returns

Conditions and fees for returning unopened/opened items.

Non-Returnable Items

Items that cannot be returned for any reason.

Return Policy (Page 21)

How to Return a Product

Steps for obtaining return authorization and instructions.

Shipping an Item Back

Responsibility for safe return shipping and packaging.

Return Policy (Page 22)

Refunds and Fees

Details on credit card refunds, shipping fees, and restocking fees.

One-Year Limited Warranty

Warranty Coverage and Limitations

Details on warranty coverage, exclusions, and disclaimers.

Replacement Parts List

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features

This document is the owner's manual for an Outdoor Patio Heater, model # NG-GT-BRZ, designed for natural gas use. It provides comprehensive instructions for assembly, operation, maintenance, and safety.

Function Description:

The Hiland Outdoor Patio Heater is a gas-fired infrared patio heater designed for outdoor use only. Its primary function is to provide warmth in outdoor spaces. The heater utilizes natural gas as fuel and features a glass tube design, allowing the flame to be visible, which adds to its aesthetic appeal. It is equipped with a pilot light for safer startups and shutdowns and a variable control knob to adjust the heat level. The appliance is intended for use in well-ventilated outdoor areas, such as patios, and is not suitable for enclosed spaces like campers, tents, cars, or homes due to the risk of carbon monoxide poisoning.

Important Technical Specifications:

• Model Number: NG-GT-BRZ
• Fuel Type: Natural Gas (Natural gas only)
• Certification: CSA/ANSI Z83.26 :20 • CSA 2.37:20 Gas-fired outdoor infrared patio heaters
• Minimum Supply Pressure: 7 W.C. (for input adjustment)
• Minimum Clearances from Combustible Materials: 36 inches (91 cm) from sides and 36 inches (91 cm) from the top.
• Altitude Restriction: Installation at altitudes above 2000 ft (610 m) must comply with local codes, or ANSI Z223.1/NFPA 54 or CSA B149.1.
• Battery: Requires one AA Battery (1.5 V) for the igniter.
• Wind Velocity: Optimal operation is below 10 mph. Reduced efficiency below 40°F.

Usage Features:

• Outdoor Use Only: Strictly prohibited for indoor use to prevent carbon monoxide hazard.
• Pilot Light System: Features a pilot light for controlled ignition of the main burner. The pilot must be lit before the main burner can be started.
• Variable Heat Control: A control knob allows users to adjust the heat output from "LOW" to "HIGH."
• Ignition: Equipped with an igniter button for easy startup. Manual lighting with a long stem lighter is also an option if the igniter fails.
• Safety Shut-off: The control knob cannot be turned to the "OFF" position without first depressing it in the "PILOT" position, ensuring a controlled shutdown.
• Leak Check Procedure: A detailed procedure using soapy water is provided to check for gas leaks at all connections before initial use and whenever gas connections are loosened or removed.
• Flame Appearance: Normal flame should be blue with straight yellow tops. Excessive yellow flame indicates a potential problem.
• Flame Height Indicators: In normal conditions, the flame height is approximately 2/3 of the glass tube in "HIGH" position and 1/3 in "LOW" position, with a stable and bright flame, free from noise or black smoke.
• Mobility: Includes a wheel assembly for easier movement.
• Enclosure Guidelines: Can be installed with shelter, provided it meets specific ventilation criteria:
  • Walls on all sides, but no overhead cover.
  • Partial enclosure with an overhead cover and no more than two side walls (parallel or at right angles).
  • Partial enclosure with an overhead cover and three side walls, provided 30% or more of the horizontal periphery is permanently open.

Maintenance Features:

• Regular Inspection: The heater should be inspected before each use and annually by a qualified service person. More frequent cleaning may be required.
• Cleaning:
  • Exterior surfaces should be cleaned with warm soapy water. Flammable or corrosive cleaning agents should not be used.
  • The area around the burner and pilot assembly must be kept dry.
  • The control compartment, burners, and circulating air passageways must be kept clean and free from combustible materials, gasoline, flammable vapors, liquids, and debris.
  • Ventilation openings of the cylinder enclosure must be kept clear.
  • Burner holes should be cleaned with a heavy-duty pipe cleaner or compressed air to remove spiders and insects.
  • The reflector and burner screen should be cleaned to remove dirt or film.
  • The glass tube should be washed and cleared if carbon deposits create a fire hazard.
• Hose Assembly Inspection: The hose assembly should be inspected annually for abrasion, cuts, or wear. Suspected areas should be leak tested, and a leaking hose must be replaced with the manufacturer-specified assembly.
• Pressure Regulator and Hose Assembly: Only the supplied pressure regulator and hose assembly must be used, and replacements must be manufacturer-specified.
• Corrosion Prevention: In salt-air environments, frequent checks for corroded areas and prompt repairs are necessary. High-quality automobile wax can be applied to exterior surfaces (from the upper support down) to maintain appearance, but not to the emitter screen or domes.
• Storage:
  • Between uses: Turn control knob OFF, disconnect the propane cylinder, and store upright in an area sheltered from inclement weather. Covering the heater is recommended to protect exterior surfaces and prevent build-up in air passages.
  • During extended inactivity or transport: Turn control knob OFF, disconnect the propane cylinder, move it to a secure, well-ventilated outdoor location, and store the heater upright in a sheltered area. Do not expose the propane cylinder to direct sunlight or excessive heat.
• Cooling Period: Always allow the heater to cool completely (approximately 45 minutes) before touching, moving, or covering it.
• Professional Service: Only a qualified service person should repair gas passages and associated components.

Hiland NG-GT-BRZ Specifications

General

Brand	Hiland
Model	NG-GT-BRZ
Category	Patio Heater
Language	English