Hisense MR6DE - Troubleshooting

36
MR6DE User Manual
Troubleshooting
Problem Solution
No sound or
picture
 &KHFNLIWKHSRZHUFRUGLVFRQQHFWHGWRWKHZDOORXWOHWDQGLIWKHZDOO
outlet is energized.
 &KHFNLI\RXKDYHSUHVVHGWKH3RZHUEXWWRQRU6WDQGE\EXWWRQ
 &KHFNWKHYROXPH
Sound and
picture are
disturbed
 7U\WRILQGWKHDSSOLDQFHWKDWDIIHFWVWKH/&'PRQLWRUDQGNHHSLWDZD\
 7U\SOXJJLQJWKH/&'PRQLWRU¶VSRZHUSOXJLQWRDQRWKHURXWOHW
The screen
cannot be
powered on
or the power
indicator light
is off.
 &KHFNZKHWKHUWKHSRZHUVXSSO\LVFRQQHFWHG
 &KHFNZKHWKHUWKHSRZHUVXSSO\SOXJLVSURSHUO\FRQQHFWHG
 &KHFNZKHWKHUWKHSRZHURXWOHWKDVHOHFWULFLW\
 &KHFNZKHWKHUWKH$&VZLWFKLVHQDEOHG
 3UHVVWKHUHVHWVZLWFKDQGVWDUWWKHV\VWHPDJDLQ
The unit
turns off
unexpectedly.
 &KHFNZKHWKHUVWDQGE\PRGHLVHQDEOHG
 &KHFNLIWKHUHLVDSRZHURXWDJHLQ\RXUDUHD
 7XUQRQWKHGLVSOD\DQGVHHLIWKHSUREOHPLVZLWKWKHVLJQDODQGFRQWURO
system.
Remote Control
is not
working.
 &KHFNZKHWKHUVRPHWKLQJLVREVWUXFWLQJWKHGLVSOD\¶VUHPRWHFRQWURO
receiver.
 &KHFNZKHWKHUWKHEDWWHULHVLQWKHUHPRWHFRQWURODUHLQVWDOOHGFRUUHFWO\
 &KHFNZKHWKHUWKHEDWWHULHVQHHGWREHUHSODFHG
There is no
sound when
the HDMI in
channel is
used.
 5HPRYHDQGLQVHUWWKH+'0,FDEOHDJDLQ
The internal PC
has no signal.
 &KHFNZKHWKHUWKHLQWHUQDO3&LVSURSHUO\LQVHUWHGLQWKHVORW
 &KHFNZKHWKHUWKHLQWHQDO3&LVLQVKXWGRZQPRGH
 3UHVVWKHSRZHUEXWWRQRQWKHLQWHUQDO3&DQGPDQXDOO\VWDUWXSWKH
internal PC.
Before preparing for repair, check according to the table below to see if you can find the cause of
the problem.
If you strictly follow the instructions but still can’t resolve the problem, you can turn to professional
servicemen for help.
8. Troubleshooting