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1.2 Inquiry of the product and warranty for the product
1.2.1 Required information for product inquiry
If an inquiry of breakage, a question, damage etc. is required, please relay the following information
about WJ200 / WL200 and WJ-PN to the supplier that you ordered from or the nearest Hitachi
Distributor.
(1) Type (WJ200 / WL200 and WJ-PN)
(2) Manufacturing number (MFG No.)
Please refer to the lateral specifications labels
(the figure shows an example.) on the side.
(3) Date of purchase
(4) Contents of inquiry
- Damaged parts and its condition etc.
- Parts in question and their contents etc.
In order to shorten down time, utilizing a replacement unit is recommended.
1.2.2 Warranty of the product
The warranty period under normal installation and handling conditions shall be 2 years from the
date of manufacture, or 1 year from the date of installation, whichever occurs first. The warranty shall
cover the repair or replacement, at Hitachi's sole discretion, of ONLY the product that was installed.
1. Service in the following cases, even within the warranty period, shall be charged to the purchaser:
a. Malfunction or damage caused by miss-operation or modification or improper repair
b. Malfunction or damage caused by a drop after purchase and transportation
c. Malfunction or damage caused by fire, earthquake, flood, lightening, abnormal input voltage,
contamination, or other natural disasters
2. When service is required for the product at your work site, all expenses associated with field
repair shall be charged to the purchaser.
Always keep this manual handy; please do not lose it. Please contact your Hitachi distributor to
purchase replacement or additional manuals.
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