Honeywell CIU 888 - Page 38

Software Troubleshooting and Error Messages
Troubleshooting & Maintenance Guide Part No.: 4417594_Rev11
2 - 12 CIU 888
$*6
No new firmwares found USB flash drive inserted into front
USB port of CIU 888 does not contain
any firmware files to install.
1. Copy firmware files that need to
be installed on CIU 888 to USB
flash drive (not inside any folders).
2. Retry operation.
Note: Refer to the Firmware Upgrade
Manual CIU 888 (Part No. 4417596)
for more information.
Not a valid firmware file Firmware copied to USB flash drive is
not firmware from Honeywell Enraf.
1. Copy firmware provided by
Honeywell Enraf to USB flash
drive.
2. Retry operation.
Note: Refer to the Firmware Upgrade
Manual CIU 888 (Part No. 4417596)
for more information.
Failed to perform upgrade firmware
from R101.6 to R103 and CIU System
status/ Ring of light turns to RED indi-
cating a Fatal failure.
Disturbance during upgrade firmware,
for example, power failure.
Check whether the firmware version
of CIU 888 after restart is R101.6. If
yes, perform the firmware upgrade
again.
Refer to Firmware Upgrade Manual
CIU 888 (Part No. 4417596) for more
information.
No license is available View license option was selected in
Web interface without installing
license.
1. Install license on CIU 888.
2. Repeat the operation.
Refer to Firmware Upgrade Manual
CIU 888 (Part No. 4417596) for more
information.
Invalid license is available License file within CIU 888 is corrupt. 1. Install license on CIU 888.
2. Repeat the operation.
Refer to Firmware Upgrade Manual
CIU 888 (Part No. 4417596) for more
information.
Updating license failed Failure while updating license to
CIU 888.
1. Install valid license.
2. Repeat operation.
Refer to Firmware Upgrade Manual
CIU 888 (Part No. 4417596) for more
information.
Operation failed. Retry after opening
configuration and W&M key switches
Search firmware option was selected
during firmware upgrade operation
while Configuration lock and W&M
lock key switches were in ‘closed’
position.
1. Open Configuration lock and
W&M lock key switches.
2. Repeat operation.
License was installing while Configu-
ration lock and W&M lock key
switches were in ‘closed’ position.
Error Message Possible cause Solution