Why is a non-configured gauge not scanned by Honeywell Gateway CIU 888?
If a non-configured gauge is not scanned from CIU 888 as part of a site scan from Engauge, it indicates that the field port and gauge are not configured. To resolve this, configure the field port to which the gauge is connected.
What to do if Change Password option doesn't appear when resetting Honeywell Gateway?
If the Change Password option does not appear while resetting the factory settings, this could be due to a power disruption during the factory reset. The factory reset must be re-done, ensuring that the Change Password option is displayed this time.
Why doesn't density dip work with default timeout on Honeywell Gateway?
If the density dip is not working when the Field port has the default timeout configured (250ms), it's because the density dip command is being aborted due to timeouts on the 1200 baud rate BPM lines. To resolve this, increase the field port timeout to 300-350 ms.
Why are the latest audits/events not displayed properly in Honeywell Gateway web interface?
If the latest audits/events are not displayed properly in the web interface, it means that log rotation has occurred for audits and events. Wait for a few seconds to allow the latest audit/event files to load. Alternatively, you can download the audit/event files and view them in any text editor.
How to resolve Modbus TCP/IP open port failure message in Honeywell Gateway events?
If you are receiving Modbus TCP/IP open port failure messages in the events, it indicates that the IP address is not configured properly for the Modbus TCP/IP ports. When the Modbus server is enabled for a Modbus TCP/IP port, ensure that you perform the IP configuration correctly.
What to do if both Honeywell Gateway CIU 888s assume active role?
If both CIU 888s in a redundant system setup assume an active role, it's likely that the Sync Link cable between them is disconnected. You can confirm this in the Logs and Diagnostics windows of the CIU 888 Web interface. To resolve this: 1. Reconnect the Sync Link cable between the CIU 888s. 2. Restart the secondary CIU 888.
Why does the Honeywell Gateway scanner not start after sending configuration via Ensite Pro?
If, after sending the configuration to CIU 888 using Ensite Pro, the scanner does not start and the CIU System Status/Ring of light turns red indicating a fatal failure, it is likely due to an orphan gauge (a gauge not linked to a Tank among linked Tanks/gauges) and a Field port being available in the configuration. Check for the orphan gauge and delete it in Ensite Pro before sending the configuration to CIU 888.
Why does Honeywell Gateway CIU 888 status switch in Entis Pro after adding a new tank?
When a new tank has been added during an update of the site configuration and the CIU 888 status switches continuously between normal and striked out in the Hot Standby status of Entis Pro, it is because the new tank information is not linked to the host port. To resolve this, on the CIU Prime tab of the Link window in Ensite Pro, remove the CIU Plus to CIU Prime link, click Apply, and then relink again. After that, update the new site configuration to CIU 888 using the Migration tool.
Why are level and pressure values scaled up incorrectly from Honeywell Gateway CIU 888?
If the level value in mm and pressure value in Kgf/cm2 are scaled up and shown incorrectly from CIU 888, it indicates that the Modbus scaling factor for these parameters was increased during database configuration. To fix this, reset the scaling factors for these entities on the host ports using Ensite Pro.
What causes site scan timeouts from Engauge with Honeywell Gateway?
If the site scan from Engauge is timing out, it means the CIU888 is unable to complete the site scan within the Engauge time limits. To address this: 1. Increase the Engauge timeout from 1500-9999 ms based on CIU 888 configuration. 2. Configure CIU888’s field port retries to 1 (minimum supported in Ensite Pro). 3. Disable downlink CIU scan in Engauge. Create the downlink CIUs and their associated gauges manually in Engauge (as we do in case of CIU880). 4. Configure CIU888’s Field port timeout as 1500 ms (as we do in case of CIU880).
General| Brand | Honeywell |
|---|---|
| Model | CIU 888 |
| Category | Recording Equipment |
| Language | English |
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