Honeywell KS20S KaltecSoft Evolution User Manual

MU5H-1419GE23 R0815 19 Honeywell GmbH
English
11. Troubleshooting
Problem Cause Remedy
Error Code 101
Unable to recognize start of regenera-
tion
Not reading piston position Resynchronize software with piston position.
Push and
for 3 seconds
Incorrect Assembly Disassemble drive bracket,verify wires are in
guides & reassemble
Error Code 102
Unexpected stall
Mechanical binding Check Piston and spacer stack assembly for
foreign matter
Error Code 103
Motor ran too long, timed out trying to
reach home position
High drive forces on piston Loosen drive cap gear ¼ turn or replace.
Address high drive forces.
Error Code 104
Motor ran too long, timed out trying to
reach home position
IF OTHER ERROR CODES DISPLAY
CONTACT THE AUTHORIZED
INSTALLER
Control valve piston not in home position Push and
for 3 seconds
Motor not inserted fully to engage pinion,
motor wires broken or disconnected, motor
failure
Check motor and wiring. Replace motor if
necessary
Drive gear label dirty or damaged, missing
or broken gear
Replace or clean drive gear
Drive bracket incorrectly aligned to back
plate
Reseat drive bracket
PC Board is damaged or defective Replace PC board
PC board incorrectly aligned to drive
bracket
Ensure PC board is correctly snapped on to
drive bracket
Control valve stalled in regeneration Motor not operating Replace motor
No electric power at outlet Repair outlet or use working outlet
Defective transformer Replace transformer
Defective PC board Replace PC Board
Broken drive gear or drive cap assembly Replace drive gear or drive cap assembly
Broken piston retainer Replace drive cap assembly
Broken main or regenerant piston Replace main or regenerant piston
Control valve does not regenerate
automatically when Regeneration
button is depressed and held
Transformer unplugged Connect transformer
No electric power at outlet Repair outlet or use working outlet
Broken drive gear or drive cap assembly Replace drive gear or drive cap assembly
Defective PC Board Replace PC Board
Water softener delivers hard water Bypass valve in Bypass position Put bypass valve in position service
Defective meter Test meter and clean or replace meter
Restricted/stalled meter turbine Remove meter and check for rotation or
foreign matter
Set-up error Check control valve set up procedure
No salt or low salt level in brine tank Add salt to brine tank and maintain salt level
above water level
Excessive water usage Check capacity settings
Insussicient brine level in brine tank Check brine refill setting and refill flow
restrictor for blockage
Raw water hardness fluctuation Test raw water hardness and adjust settings
to highest known hardness
Defective PC board CONTACT THE AUTHORIZED INSTALLER
Time of day flashes on and off. Battery back up maintains time of day up to
2 years in event of power outage and
battery is discharged. Time of day flashes
when battery is discharged
Reset time of day and replace battery on PC
Board (Lithium coin type Battery 2032)

Honeywell KS20S KaltecSoft Evolution Specifications

General

Brand	Honeywell
Model	KS20S KaltecSoft Evolution
Category	Water Dispenser
Language	English