Why is my Honeywell Thermostat cooling not working, but the system indicator is on?
- SSteven WalkerAug 31, 2025
If the cooling does not come on, but the system on indicator is displayed on your Honeywell Thermostat, it may be due to a communication issue or incorrect wiring. End and repeat the call for cool. Check the Flash Com OK LED on the W8635 EIM or W8835 while the call is being made. If the Flash Com OK LED does not blink, check communication bus wiring. If the Flash Com OK LED blinks correctly, check that 24 Vac is present at Y1 or W1/Y1 terminal, depending on which EIM is being used. If 24 Vac is not present, check R to Rc and/or Rh connections. If the R to Rc and/or Rh connections are good, replace the W8635 EIM or W8835.











