VISTA-50P/VISTA-50PUL Installation and Setup Guide
10-4
Contacting Technical Support
PLEASE, before you call Technical Support, be sure
you:
• READ THE INSTRUCTIONS!
• Check all wiring connections.
• Determine that the power supply and/or backup
battery are supplying proper voltages.
• Verify your programming information where
applicable.
• Verify that all keypads and devices are addressed
properly.
• Note the proper model number of this product, and
the version level (if known) along with any
documentation that came with the product.
• Note your customer number and/or company name.
Having this information handy will make it easier for
us to serve you quickly and effectively.
You may contact Technical Support via Toll-Free Fax.
Please include your return fax number. You will receive
a reply within 24 hours. You may also contact Technical
Support via modem to ATLIS-BBS, Tech Support’s
Electronic Bulletin Board System. Replies are posted
within 24 hours.
Technical Support:.................................................... 1-800-645-7492 (8 a.m.-8 p.m. EST)
ATLIS-FAX FAXBACK Automated Fax Retrieval System:.................... 1-800-573-0153 or
.................................................................................................1-516-921-6704 / ext. 1667
World Wide Web Address: .......................................... http://www.honeywell.com/security
WWW.DIYALARMFORUM.COM
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