HP 260 G1 - Page 7

Solving audio problems ....................................................................................................................................... 66
Solving printer problems ..................................................................................................................................... 68
Solving keyboard and mouse problems ............................................................................................................. 69
Solving Hardware Installation Problems ............................................................................................................ 70
Solving Network Problems .................................................................................................................................. 72
Solving memory problems .................................................................................................................................. 75
Solving USB flash drive problems ....................................................................................................................... 76
Solving Internet access problems ....................................................................................................................... 77
Solving software problems ................................................................................................................................. 78
7 POST error messages ................................................................................................................................... 80
POST numeric codes and text messages ............................................................................................................ 80
Interpreting POST diagnostic front panel LEDs and audible codes .................................................................... 84
8 Password security and resetting CMOS .......................................................................................................... 86
Resetting the password jumper .......................................................................................................................... 86
Changing a Setup or Power-On password .......................................................................................................... 87
Deleting a Setup or Power-On password ............................................................................................................ 88
Clearing and resetting the CMOS ......................................................................................................................... 88
9 HP PC Hardware Diagnostics ......................................................................................................................... 90
Why run HP PC Hardware Diagnostics ................................................................................................................. 90
How to access and run HP PC Hardware Diagnostics ......................................................................................... 90
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 91
10 System backup and recovery ...................................................................................................................... 92
Backing up, restoring, and recovering in Windows 8.1 or Windows 8 ................................................................ 92
Creating recovery media and backups .............................................................................................. 92
Restoring and recovering using Windows tools ............................................................................... 92
Using Reset when the system is not responding ........................................................... 93
Recovery using the Windows recovery USB flash drive ................................................. 93
Recovery using Windows operating system media (purchased separately) ................ 94
Backing up, restoring, and recovering in Windows 7 .......................................................................................... 94
Creating recovery media ................................................................................................................... 95
Creating recovery media using HP Recovery Manager (select models only) ................ 95
Creating recovery discs with HP Recovery Disc Creator (select models only) .............. 96
Creating recovery discs ................................................................................ 96
Backing up your information .......................................................................................... 97
System Restore ................................................................................................................................. 97
System Recovery ............................................................................................................................... 98
vii