To order a Windows 7 operating system DVD, contact support. Go to http://www.hp.com/support, select your
country or region, and follow the on-screen instructions.
CAUTION: Using a Windows 7 operating system DVD completely erases the hard drive contents and reformats
the hard drive. All les that you have created and any software that you have installed on the computer are
permanently removed. When reformatting is complete, the recovery process helps you restore the operating
system, as well as drivers, software, and utilities.
To initiate recovery using a Windows 7 operating system DVD:
NOTE: This process takes several minutes.
1. If possible, back up all personal les.
2. Restart the computer, and then insert the Windows 7 operating system DVD into the optical drive before
the Windows operating system loads.
NOTE: If the computer does not boot to the DVD, restart the computer and press Esc as the computer is
powering on to see the startup menu. Use the arrow keys to select the boot menu and press Enter. Use the
arrow keys to select the location where the recovery DVD is inserted. Press Enter to boot from that device.
3. When prompted, press any keyboard key.
4. Follow the on-screen instructions.
5. Click Next.
6. Select Install now.
7. Follow the on-screen instructions.
After the repair is completed:
1. Eject the Windows 7 operating system DVD and then insert the Driver Recovery DVD.
2. Follow the on-screen instructions to install the Hardware Enabling Drivers rst, and then install
Recommended Applications.
106 Chapter 10 System backup and recovery
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