HP 285 G3

Maintenance and Service Guide
HP 285 G3 Microtower Business PC

HP 285 G3 Specifications

General

Operating System	Windows 10 Pro 64, Windows 10 Home 64, FreeDOS
Form Factor	Microtower
Processor	AMD A8-9600, AMD A10-9700
Graphics	AMD Radeon R5, R7
Memory	Up to 32 GB DDR4
Storage	1TB HDD, 2TB HDD, 128GB SSD, 256GB SSD, 512GB SSD
Optical Drive	DVD-Writer
Ports	4 x USB 3.1 Gen 1, 4 x USB 2.0, 1 x HDMI, 1 x VGA, 1 x RJ-45, 1 x headphone/microphone combo jack
Power Supply	180 W
Weight	4.52 kg (Weight will vary by configuration.)

Summary

Routine Care and Disassembly Preparation

Removal and Replacement Procedures

Preparation for Disassembly

Computer Setup (F10) Utility

Using Computer Setup (F10) Utilities

Troubleshooting

Before You Call for Technical Support

Solving General Problems

Solving Power Problems

Provides common causes and solutions for power-related issues.

Solving Hard Drive Problems

Offers solutions for errors and issues related to hard drives.

Solving Display Problems

Provides troubleshooting steps for display-related issues.

Solving Audio Problems

Addresses common causes and solutions for audio issues.

Solving Memory Problems

Troubleshooting steps for issues related to system memory.

POST Error Messages and Diagnostic Front Panel LEDs and Audible Codes

Lists POST error codes, messages, and diagnostic indicator patterns.

Password Security and Resetting CMOS

Resetting the Password Jumper

Changing a Setup or Power-On Password

System Backup and Recovery

Backing up, Restoring, and Recovering in Windows 10

Creating HP Recovery Media (select products only)

System Recovery

Procedures for performing system recovery.

Battery Replacement