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HP 285 G3 User Manual

HP 285 G3
125 pages
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Solving software problems
Most software problems occur as a result of the following:
The application was not installed or congured correctly.
There is insucient memory available to run the application.
There is a conict between applications.
Be sure that all the needed device drivers have been installed.
If you have installed an operating system other than the factory-installed operating system, check to be
sure it is supported on the system.
If you encounter software problems, see the applicable solutions listed in the following table.
Computer will not continue and the HP logo does not display.
Cause Solution
ROM issue - POST error has occurred. Observe the beeps and LED lights on the front of the computer. See
POST error messages and diagnostic front panel LEDs and
audible codes on page 84 to determine possible causes.
See the Worldwide Limited Warranty for terms and conditions.
“Illegal Operation has Occurred” error message is displayed.
Cause Solution
Software being used is not Microsoft-certied for your version of
Windows.
Verify that the software is certied by Microsoft for your version of
Windows (see program packaging for this information).
Conguration les are corrupt. If possible, save all data, close all programs, and restart the
computer.
Solving software problems 83

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HP 285 G3 Specifications

General IconGeneral
Operating SystemWindows 10 Pro 64, Windows 10 Home 64, FreeDOS
Form FactorMicrotower
ProcessorAMD A8-9600, AMD A10-9700
GraphicsAMD Radeon R5, R7
MemoryUp to 32 GB DDR4
Storage1TB HDD, 2TB HDD, 128GB SSD, 256GB SSD, 512GB SSD
Optical DriveDVD-Writer
Ports4 x USB 3.1 Gen 1, 4 x USB 2.0, 1 x HDMI, 1 x VGA, 1 x RJ-45, 1 x headphone/microphone combo jack
Power Supply180 W
Weight4.52 kg (Weight will vary by configuration.)

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