6-Troubleshooting and support 47
Error messages
You might receive error messages on the camera’s image
display or on your computer screen.
Error messages on the camera
Message Possible cause Solution
BATTERIES
BATTERIES BATTERIES
BATTERIES
DEPLETED
DEPLETED DEPLETED
DEPLETED
Camera is
Camera is Camera is
Camera is
shutting down
shutting downshutting down
shutting down
Battery power is
too low to
continue
operation.
Replace batteries, use an
optional HP AC adapter,
or recharge batteries by
using an optional Camera
Dock.
Batteries are too
Batteries are too Batteries are too
Batteries are too
low for Preview
low for Previewlow for Preview
low for Preview
Battery power is
too low to use
Preview mode.
Switch to Playback mode
or continue taking pictures
in Display Off mode.
Replace batteries, use an
optional HP AC adapter,
or recharge batteries by
using an optional Camera
Dock.
Batteries are too
Batteries are too Batteries are too
Batteries are too
low to record a
low to record a low to record a
low to record a
video clip
video clipvideo clip
video clip
Battery power is
too low to record
a video clip.
Replace or recharge
batteries, or use an
optional HP AC adapter
during video recording.
Unsupported card
Unsupported cardUnsupported card
Unsupported card Unusable or
corrupt memory
card is detected.
Ensure that the memory
card is the proper type for
your camera.
The card requires
The card requires The card requires
The card requires
formatting
formattingformatting
formatting
The memory
card needs to be
formatted.
Press to display the
Format Card
Format Card Format Card
Format Card option in the
Delete
DeleteDelete
Delete menu. This will
delete all data on the card.
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