HP D3600 User Manual

Recommended ActionError DetailError CodeError Type
System shutdown
because of over
temperature
C7
If a power supply module does not have a green LED
illuminated, verify that it is correctly cabled to a power
source.
Generic error in Power
Supply module 1
D0Power Supply
Module Error
Generic error in Power
Supply module 2
D1
NOTE: This warning can also be caused by a failed
power supply.
1. If cabling was not the root cause, troubleshoot by
reinserting each power supply in turn.
2. If the error persists, then check for new firmware
releases and upgrade the enclosure firmware. New
firmware versions, containing new features and
defect fixes, are released periodically.
3. If the error persists, contact an Hewlett Packard
Enterprise representative. A power supply
replacement may be necessary.
Absence of the Power
Supply module 1
D2
• Verify that the power supply is tightly inserted in the
slot.
Absence of the Power
Supply module 2
D3
• If a power supply is missing, then insert a module in
the empty slot and connect it to a power source.
If a power supply module does not have a green LED
illuminated, verify that it is correctly cabled to a power
source.
Error in system voltageD9
Input power loss in
Power Supply module 1
DA
NOTE: This warning can also be caused by a failed
power supply.
Input power loss in
Power Supply module 2
DB
1. If cabling was not the root cause, troubleshoot by
reinserting each power supply in turn.
2. If the error persists, then check for new firmware
releases and upgrade the enclosure firmware. New
firmware versions, containing new features and
defect fixes, are released periodically.
3. If the error persists, contact an Hewlett Packard
Enterprise representative. A power supply
replacement may be necessary.
Permanent error in
Power Supply modules
I2C bus
D4Power Supply
Module
Communication
Error
1. Remove and reinsert each power supply in turn.
2. If the error persists, then check for new firmware
releases and upgrade the enclosure firmware. New
firmware versions, containing new features and
defect fixes, are released periodically.
Communication error
with Power Supply
module 1
D5
3. If the error persists, contact an Hewlett Packard
Enterprise representative. A power supply
replacement may be necessary.
Communication error
with Power Supply
module 2
D6
Generic error in Fan
module 1
E0Fan Module
Error
1. If a fan module has an amber LED indication, try
removing and reinserting it. If none of the fans have
an amber LED, replace one fan module and wait 30
seconds.
Generic error in Fan
module 2
E1
2. If the error persists, then check for new firmware
releases and upgrade the enclosure firmware. New
firmware versions, containing new features and
defect fixes, are released periodically.
3. If the error persists, contact an Hewlett Packard
Enterprise representative, a fan module replacement
may be necessary.
38 Troubleshooting

HP D3600 Specifications

General

Brand	HP
Model	D3600
Category	Enclosure
Language	English