11:YZ
Cause
Solution
Trailing Cable does not seem to be detected. Try the following:
●
Switch the Power OFF from the back of the Printer and
disconnect the Power cord. Reconnect the power cord
and power On the Printer.
●
Check that the Trailing Cable is not damaged.
●
Check that the Trailing Cable is correctly connected
between the Main PCA and Carriage PCA.
●
If the System Error continues, replace the Formatter
refer Formatter on page 296.
●
If the System Error continues, replace the Main PCA
refer Electronics Module (Main PCA and PSU)
on page 298.
●
If the System Error continues, replace the Carriage
PCA
refer Carriage PCA on page 276.
12.n:YZ
Cause
Solution
Carriage & PCA Main doesn’t detect pens. Try the following:
●
Switch the Power OFF from the back of the Printer and
disconnect the Power cord. Reconnect the power cord
and power On the Printer.
●
Check that the Trailing Cable is not damaged.
●
Check that the Trailing Cable is correctly connected
between the Main PCA and Carriage PCA.
●
Check that the Printhead has not failed and is not
erroneous.
●
Check that the Flex circuit contacts and Printhead
contacts are clean.
●
If the System Error continues, replace the Carriage
PCA
refer Carriage PCA on page 276.
●
If the System Error continues, replace the Main PCA
refer Electronics Module (Main PCA and PSU)
on page 298.
ENWW System Error Codes - Full Descriptions 53
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