Electrostatic discharge information ................................................................................................................................................. 33
Generating static electricity...................................................................................................................................................... 33
Preventing electrostatic damage to equipment ................................................................................................................... 34
Personal grounding methods and equipment ...................................................................................................................... 34
Grounding the work area .......................................................................................................................................................... 35
Recommended materials and equipment ............................................................................................................................. 35
Cleaning your computer..................................................................................................................................................................... 36
Enabling HP Easy Clean (select products only) ..................................................................................................................... 36
Removing dirt and debris from your computer..................................................................................................................... 36
Cleaning your computer with a disinfectant .......................................................................................................................... 37
Caring for wood veneer (select products only) ..................................................................................................................... 38
Packaging and transporting guidelines........................................................................................................................................... 38
Accessing support information......................................................................................................................................................... 38
5Removal and replacement procedures for authorized service provider parts .............................................................................. 41
Component replacement procedures.............................................................................................................................................. 41
Preparation for disassembly .................................................................................................................................................... 41
Bottom cover .............................................................................................................................................................................. 41
Battery ......................................................................................................................................................................................... 43
WWAN module............................................................................................................................................................................ 44
WLAN module............................................................................................................................................................................. 46
Speakers ...................................................................................................................................................................................... 47
Solid-state drive......................................................................................................................................................................... 48
Audio jack .................................................................................................................................................................................... 50
Connector board cable .............................................................................................................................................................. 51
Connector board......................................................................................................................................................................... 52
Fan................................................................................................................................................................................................ 53
Display assembly ....................................................................................................................................................................... 54
System board.............................................................................................................................................................................. 57
Heat sink...................................................................................................................................................................................... 61
Fingerprint reader ...................................................................................................................................................................... 62
Fingerprint reader cable............................................................................................................................................................ 64
RTC battery.................................................................................................................................................................................. 64
NFC module cable ...................................................................................................................................................................... 65
NFC module................................................................................................................................................................................. 66
Touchpad cable........................................................................................................................................................................... 67
Touchpad ..................................................................................................................................................................................... 68
Card reader cable ....................................................................................................................................................................... 69
Card reader.................................................................................................................................................................................. 70
Top cover/keyboard ................................................................................................................................................................... 71
6Computer Setup (BIOS), TPM, and HP Sure Start................................................................................................................................ 73
Using Computer Setup ....................................................................................................................................................................... 73
Navigating and selecting in Computer Setup ....................................................................................................................... 73
Restoring factory settings in Computer Setup...................................................................................................................... 74
Updating the BIOS...................................................................................................................................................................... 74
Determining the BIOS version......................................................................................................................................... 74
Preparing for a BIOS update............................................................................................................................................ 74
iv