HP EliteDesk 800 G5

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5. Push the green drivelock mechanism towards the optical drive (1), and then slide the drive from the

drive bay (2).

32 Chapter 4 Removal and replacement procedures

Main Page

Table of Contents5
Product Features9
Standard Configuration Features9
Front Panel Components10
Rear Panel Components11
Serial Number Location12
Illustrated Parts Catalog13
Computer Major Components13
Miscellaneous Parts16
Routine Care, SATA Drive Guidelines, and Disassembly Preparation17
Electrostatic Discharge Information17
Generating Static17
Preventing Electrostatic Damage to Equipment18
Personal Grounding Methods and Equipment18
Grounding the Work Area18
Recommended Materials and Equipment19
Operating Guidelines19
Routine Care20
General Cleaning Safety Precautions20
Cleaning the Computer Case20
Cleaning the Keyboard20
Cleaning the Monitor21
Cleaning the Mouse21
Service Considerations21
Power Supply Fan21
Tools and Software Requirements21
Screws21
Cables and Connectors22
Hard Drives22
Lithium Coin Cell Battery22
SATA Hard Drives23
SATA Data Cable23
SMART ATA Drives23
Cable Management24
Removal and Replacement Procedures25
Preparation for Disassembly25
Access Panel26
Front Bezel27
Front Bezel Security28
Removing Bezel Blanks30
Optional Front Bezel Dust Filter32
System Board Connections33
Memory34
Populating DIMM Sockets34
Removing and Installing Dimms35
Drive Cage37
Drives38
Drive Positions38
Removing and Installing Drives39
Removing a 5.25-Inch Drive39
Installing a 5.25-Inch Drive41
Removing a 9.5 MM Slim Optical Drive43
Installing a 9.5 MM Slim Optical Drive44
Removing a 3.5-Inch Hard Drive46
Installing a 3.5-Inch Hard Drive47
Removing a 2.5-Inch Hard Drive51
Installing a 2.5-Inch Hard Drive52
Removing and Installing an M.2 SSD Storage Card53
Removing and Installing an Optane Memory Module55
Expansion Cards56
Optional Rear Port61
Rear Fan62
Hood Lock (Solenoid)63
Hood Sensor64
Option Board65
Fan Sink66
Processor69
WLAN Module70
Speaker71
Card Reader72
Power Supply73
System Board74
System Board Callouts76
Computer Setup (F10) Utility78
Computer Setup (F10) Utilities78
Using Computer Setup (F10) Utilities78
Computer Setup-Main80
Computer Setup-Security82
Computer Setup-Advanced85
Computer Setup-UEFI Drivers90
Recovering the Configuration Settings90
Troubleshooting Without Diagnostics91
Safety and Comfort91
Before You Call for Technical Support91
Helpful Hints92
Solving General Problems93
Solving Power Problems97
Solving Hard Drive Problems98
Solving Media Card Reader Problems99
Solving Display Problems101
Solving Audio Problems104
Solving Printer Problems106
Solving Keyboard and Mouse Problems107
Solving Hardware Installation Problems109
Solving Network Problems110
Solving Memory Problems112
Solving CD-ROM and DVD Problems114
Solving USB Flash Drive Problems116
Solving Front Panel Component Problems117
Solving Internet Access Problems117
Solving Software Problems118
POST Error Messages and Diagnostic Front Panel Leds and Audible Codes119
POST Numeric Codes and Text Messages119
Interpreting System Validation Diagnostic Front Panel Leds and Audible Codes124
Password Security and Resetting CMOS126
Resetting the Password Jumper126
Clearing and Resetting the BIOS128
Using HP PC Hardware Diagnostics129
Using HP PC Hardware Diagnostics Windows129
Downloading HP PC Hardware Diagnostics Windows129
Downloading the Latest HP PC Hardware Diagnostics Windows Version130
Downloading HP Hardware Diagnostics Windows by Product Name or Number (Select Products Only)130
Installing HP PC Hardware Diagnostics Windows130
Using HP PC Hardware Diagnostics UEFI130
Starting HP PC Hardware Diagnostics UEFI131
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive131
Downloading the Latest HP PC Hardware Diagnostics UEFI Version131
Downloading HP PC Hardware Diagnostics UEFI by Product Name or Number (Select Products Only)131
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)132
Downloading Remote HP PC Hardware Diagnostics UEFI132
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version132
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number132
Customizing Remote HP PC Hardware Diagnostics UEFI Settings132
10 Battery Replacement134
11 Power Cord Set Requirements138
General Requirements138
Japanese Power Cord Requirements138
Country-Specific Requirements139
12 Statement of Memory Volatility140
Nonvolatile Memory Usage142
Questions and Answers144
Using HP Sure Start (Select Models Only)145
13 Specifications146
Index147

HP EliteDesk 800 G5

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