5 Computer Setup (F10) Utility ........................................................................................................................ 70
Computer Setup (F10) Utilities ............................................................................................................................ 70
Using Computer Setup (F10) Utilities ................................................................................................ 70
Computer Setup–Main ....................................................................................................................... 72
Computer Setup—Security ............................................................................................................... 74
Computer Setup—Advanced ............................................................................................................. 77
Computer Setup—UEFI Drivers ......................................................................................................... 82
Recovering the Conguration Settings ............................................................................................................... 82
6 Troubleshooting without diagnostics ............................................................................................................ 83
Safety and comfort .............................................................................................................................................. 83
Before you call for technical support .................................................................................................................. 83
Helpful hints ........................................................................................................................................................ 84
Solving general problems .................................................................................................................................... 85
Solving power problems ...................................................................................................................................... 89
Solving hard drive problems ................................................................................................................................ 90
Solving media card reader problems ................................................................................................................... 91
Solving display problems .................................................................................................................................... 93
Solving audio problems ....................................................................................................................................... 96
Solving printer problems ..................................................................................................................................... 98
Solving keyboard and mouse problems .............................................................................................................. 99
Solving Hardware Installation Problems ........................................................................................................... 101
Solving Network Problems ................................................................................................................................ 102
Solving memory problems ................................................................................................................................ 104
Solving CD-ROM and DVD problems .................................................................................................................. 106
Solving USB ash drive problems ..................................................................................................................... 108
Solving front panel component problems ........................................................................................................ 109
Solving Internet access problems ..................................................................................................................... 109
Solving software problems ............................................................................................................................... 110
7 POST error messages and diagnostic front panel LEDs and audible codes ....................................................... 111
POST numeric codes and text messages .......................................................................................................... 111
Interpreting system validation diagnostic front panel LEDs and audible codes .............................................. 116
8 Password security and resetting CMOS ........................................................................................................ 118
Resetting the password jumper ........................................................................................................................ 118
Clearing and resetting the BIOS ........................................................................................................................ 120
9 Using HP PC Hardware Diagnostics .............................................................................................................. 121
Using HP PC Hardware Diagnostics Windows ................................................................................................... 121
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