Appendix C: Battery, Warranty and Service Information 101
If you had suspected that the calculator was not working properly hut the proper
display was obtained in step 2, it is likely that you made an error in operating
the calculator. We suggest you reread the section in this handbook applicable to
your calculation. If you still experience difficulty, write or telephone Hewlett-
Packard at an address or phone number listed under Service (page 103).
Limited One-Year Warranty
What We Will Do
The HP-10C is warranted by Hewlett-Packard against defects in materials and
workmanship for one year from the date of original purchase. If you sell your
unit or give it as a gift, the warranty is automatically transferred to the new
owner and remains in effect for the original one-year period. During the
warranty period, we will repair or, at our option, replace at no charge a product
that proves to be defective, provided you return the product, shipping prepaid,
to a Hewlett-Packard service center.
What Is Not Covered
This warranty does not apply if the product has been damaged by accident or
misuse or as the result of service or modification by other than an authorized
Hewlett-Packard service center.
No other express warranty is given. The repair or replacement of a product is
your exclusive remedy. ANY OTHER IMPLIED WAR-RANTY OF
MERCHANTABILITY OR FITNESS IS LIMITED TO THE ONE-YEAR
DURATION OF THIS WRITTEN WARRANTY. Some states, provinces, or
countries do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you. IN NO EVENT SHALL HEWLETT-
PACKARD COMPANY BE LIABLE FOR CONSEQUENTIAL
DAMAGES. Some states, provinces, or countries do not allow the exclusion or
the test within 15 seconds. The =/÷ combination initiates a test of the keyboard and
the display. When the = key is released, certain segments in the display will he lit. To
run the test, the keys are pressed in order from left to right along each row, from the top
row to the bottom row. As each key is pressed, different segments in the display are lit.
If the calculator is operating properly and all keys are pressed in the proper order, the
calculator will display 10 after the last key is pressed. (The v key should be
pressed both with the third-row keys and with the fourth-row keys.) If the calculator is
not working properly, or if a key is pressed out of order, the calculator will display
Error 9. Note that if this error display results from an incorrect key being pressed, this
does not indicate that your calculator requires service. This test can he terminated by
pressing any key out of order (which will, of course, result in the Error 9 display). Both
the Error 9 display and the 10 display can he cleared by pressing any key.
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