Upgrade a PCIe Card
Use this procedure to upgrade network interface cards (NICs), host bus adapters (HBAs), or storage class memory (SCM) in
your HPE storage array, including upgrading from dual to quad port NICs or HBAs. Each upgrade kit contains two PCIe cards.
Before you begin
15 minutes per controllerTime required:
New NIC, HBA, or SCM ordered from HPEParts required:
• ESD (electrostatic discharge) strap or appropriate grounding deviceTools required:
• RMA (Return Materials Authorization) work order
• Case number
• Array name or serial number
The array serial number can be found on the pullout System Info tab.
Information required:
See Support.Support contact:
HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of
upcoming maintenance windows.
Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.
Important:
• Controllers may only be serviced in Standby mode. Never remove a controller running in Active mode. You do not
have to shut down the array or expansion shelf to replace or add a component. The storage array can function
with one active controller while the component is added on the standby controller.
• Before removing a controller, address any power supply issues in the peer controller if the power supplies do not
show proper operational status (green LED). For HPE Alletra 6030 and 6050 arrays with 800 W power supplies,
this precaution is critical.
Note:
• While a controller is removed (one at a time), the internal temperature of the chassis can rise to critical levels.
Keep installation time to no more than 15 minutes per controller.
• If you are adding a 100GbE NIC or a quad port 32Gb FC HBA, Slot 2 and Slot 5 are recommended.
• If you are adding a new HBA, or moving an existing HBA to a different slot in the controller, you may need to run
an update on the HBA to reconfigure it in the system.
• If you are upgrading an HBA, validate that the new WWPNs shown in the GUI have been added to the switch
fabric zoning configuration. For port zoning, additional configuration is not required. For WWN zoning, the zoning
configuration must be updated with the new WWPNs of the upgraded HBA.
Procedure
1. Identify and halt the controller that is in Standby mode.
a) Log in to the array using the CLI.
b) Determine which controller is in Standby or Unknown mode.
ctrlr --list --array array_name
c) Halt the standby controller.
Upgrade Procedures 106
Documentation Feedback: doc-feedback-hpe-storage@hpe.com