Printer hardware issues
Close printhead access door
● Printhead door must be closed to begin printing.
The printer shuts down unexpectedly
● Check the power and power connections.
● Make sure the printer's power cord is connected rmly to a functioning power outlet.
NOTE: When Auto-O is enabled, the printer will automatically turn o after 2 hours of inactivity to help
reduce energy use. For more information, see Auto-O on page 20.
Resolve printer failure
● Turn the printer o, then on. If that does not resolve the problem, contact HP support.
ENWW Printer hardware issues 63
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