2-7
Getting Started
IDM GUI Overview
Select the IDM Tree tab at the bottom left of the PCM window to display the
IDM Home window.
Figure 2-2. IDM Home Window
The IDM Home display provides a quick view of IDM status in the IDM Dashboard
tab, along with a navigation tree and access to menu and toolbar functions.
You can resize the entire window, and/or resize the panes (sub-windows)
within the Identity Management Home window frame.
NOTE: If the IDM Dashboard shows the IDM Agent Status as inactive, and the Inventory and
Logins panes show no data:
■ Check the PCM Events tab for the following entry:
"PCM remote client authentication failure: <ip address>"
■ Check for IDM application events related to devices "supporting" or
"not supporting" the configuration.
■ Check to make sure the access.txt file on the PCM (IDM) Server
system includes an IP address entry for each RADIUS server where
the IDM Agent is installed. See “Installing the IDM Agent” on page 2-
2 for details.
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