Warranty
Three-year limited warranty, parts exchange Next Business day delivery
Enclosures, Hard drives, and Options for the MSA 2040 carry their own warranty. Refer to HP's Limited
Warranty Statement for more information.
The MSA 2040 has been designed with customer self-repairable parts to minimize repair time and provide
greater flexibility in performing defective parts replacement. Please refer to HP's limited warranty
Statement and parts replacement instructions for further details.
http://h18006.www1.hp.com/products/storageworks/warranty.html
Products included in various kits carry their own individual warranties.
NOTE:
The warranty of the hard drive options purchased with the MSA 2040 models is different for SAS
hard drives versus SAS MDL. SAS hard drive options have a three year warranty and SAS MDL have a one
year warranty.
Solid State Drives (SSD)
Warranty
3/0/0 warranty; Customer Self Repair (CSR) subject to maximum usage and or maximum supported
lifetime limitations, whichever occurs first. Maximum Supported Lifetime is the period in years set to equal
the warranty for the device. Maximum usage limit is the maximum amount of data that can be written to
the device before reaching the device's write endurance limit.
Service and Support
Services to accelerate time to results
HP Storage Services bring you a rich portfolio of consulting and support services designed to add value to
our core storage products and solutions. We have the know-how and experience to put storage technology
to work for you. We work closely with you as your strategic partner, leveraging our full services portfolio
to make sure that everything works to optimize your enterprise.
Choose from services aligned to our storage product offerings and lifecycle. From mission-critical onsite
services to innovative web-based remote support, you choose the precise level of attention and support
your business demands.
Discover, plan, and design
Choose from a rich portfolio of services to make the most of MSA 2040 SAN Storage (Goose Island-PL
Li), so you can efficiently and affordably consolidate, manage, and extract value from unstructured
data.
HP Services can help you discover needs and create a plan for simplifying the environment, reducing
risk, and maximizing your storage investments
HP Storage Efficiency Analysis -
The HP Storage Efficiency Analysis provides customers with a view of
their storage infrastructure and operating environment; highlighting recommendations for improvements.
The report provides extensive insight about the existing storage environment, opportunities for efficiency
gains, asset aging and replacement through interaction with key decision makers
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA3-6727ENW.pdf
HP Storage Impact Analysis (SIA):
The HP Storage Impact Analysis service provides a 2-4 week discovery
QuickSpecs
HP MSA 2040 Storage
Service and Support, HP Care Pack, and Warranty Information
DA - 14603 Worldwide — Version 4 — December 9, 2013
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