HP StoreEver MSL4048 User Manual (English)

Other manuals for HP StoreEver MSL4048

Getting Started Guide24 pages

Quickspecs30 pages

Questions and Answers:

K
Karen RodriguezAug 18, 2025
What to do if my HP StoreEver MSL4048 Storage device is not detected?
- S
  Susan SimpsonAug 19, 2025
  If your HP Storage device isn't being detected, verify that the HBA supports multiple LUNs and that this feature is enabled. Check for any conflicting SCSI IDs and ensure the device is powered on before the host computer. Confirm that the library doesn't have the drive offline or running a test. Ensure the device is attached to an LVDS SCSI host adapter/bus. The parallel SCSI cable might be too long, so try a shorter cable or remove other devices from the bus. Check that the device is fully powered up and not in an error state, and inspect the parallel SCSI connector and terminator for bent pins.
M
Michael MacdonaldAug 20, 2025
What does '!' mean in HP Storage operator panel inventory display?
- C
  Charles ColemanAug 21, 2025
  If you see a “!” in the operator panel inventory display of your HP Storage device, export the data cartridge marked with the exclamation point. This indicates the cartridge is either damaged, incompatible with the drive, or the wrong type for the attempted operation.
J
jason08Aug 23, 2025
Why can't I write to or read from tape in my HP StoreEver MSL4048 device?
- S
  Shawn FosterAug 23, 2025
  If you cannot write to or read from tape in your HP Storage device, ensure the cartridge isn't a WORM cartridge that has already been used. Verify the cartridge is write-enabled and compatible with the drive model. Make sure you are using an Ultrium cartridge that has not been degaussed and hasn't been exposed to harsh conditions or physical damage. If the cartridge was created using a different backup application, you might need to perform an erase, format, or label operation. Retry the operation with a known good tape and consider cleaning the tape drive.
D
Dana YoungAug 26, 2025
How to resolve HP Storage changed drive SCSI ID, but the host server does not recognize the new ID?
- T
  Travis WebbAug 26, 2025
  If the host server doesn't recognize the new SCSI ID on your HP Storage device, make sure that all parallel SCSI devices on the same bus have unique SCSI ID numbers. Only SCSI IDs 0 through 7 are available on a narrow (50 pin) bus. If the device is on a narrow bus and has a SCSI ID of 8 or greater, the host server will not detect the drive. If you must use SCSI IDs 8 or greater, use a wider bus. Reboot the host server.
S
Stacy SkinnerAug 27, 2025
Why all power supply LEDs are off on HP StoreEver MSL4048 (MSL4048, MSL8048, and MSL8096)?
- A
  andrewhopkinsAug 28, 2025
  If all power supply LEDs are off on your HP Storage device (MSL4048, MSL8048, and MSL8096), check all power cord connections. Make sure the power button on the front panel has been pressed and the green READY LED on the front panel is lit. Also, ensure the outlet has power by trying another working outlet. If the issue persists, replace the power cord.
O
Omar HarrisAug 30, 2025
What to do if HP Storage LCD displays an error code?
- J
  Jacqueline StricklandAug 30, 2025
  If the LCD on your HP Storage device displays an error code, look up the error code, try to resolve the failure, and power cycle the device. On the MSL2024 OCP, press Enter to see the error message for the error code.
A
Andrew AguilarSep 1, 2025
How to fix tape stuck in drive HP StoreEver MSL4048?
- E
  Ethan Savage IISep 1, 2025
  To remove a tape stuck in the drive of your HP Storage device, try these steps in order: 1. Attempt to unload the tape from your backup software. 2. Shut down the backup software and stop the operating system's removable storage services. From the OCP, attempt to unload or move the tape to a slot. 3. Power down the unit, disconnect the cable from the drive, power up the unit, and wait until the tape drive is idle or ready. From the OCP, attempt to unload or move the tape to a slot. 4. From the OCP, attempt a force eject or emergency unload operation. Inspect the tape cartridge for damage or misplaced labels, and discard any cartridges with issues.
L
Logan BatesSep 4, 2025
Why the Attention and Cleaning LEDs are lit on HP StoreEver MSL4048 Storage?
- M
  martinezrobertSep 4, 2025
  If both the Attention and Cleaning LEDs are lit on your HP Storage device, it's likely due to a dirty drive that cannot read a tape and marks the tape invalid. To resolve this: 1. View the inventory with the RMI. Note the slots that have tapes marked with !. 2. Remove any magazines that contain tapes marked with !. 3. Remove the tapes that were marked with !. 4. Inspect each removed tape for damage, check that the tape is compatible with the drive, and ensure that it is not past its usage life. Discard any tapes that are damaged or past their usage life. 5. Reload the magazines with tapes that have passed inspection and new tapes to replace cartridges that did not pass inspection. 6. Replace the magazines. 7. Clean the tape drive.
M
Megan ThompsonSep 6, 2025
How to fix tape stuck in storage slot HP StoreEver MSL4048?
- R
  Rebecca LeblancSep 6, 2025
  To remove a stuck tape from a storage slot in your HP Storage device, if the OCP or the RMI is still operational: 1. Move the tapes from the drives to the magazines using the Move Tape command. 2. Use the magazine removal process to release the magazine and remove it from the device. 3. Manually remove the cartridge from the magazine by inserting a finger in the hole at the back of the magazine. Some tapes need to be inserted and removed several times to condition them for free movement in and out of the magazine.
J
Julia TurnerSep 8, 2025
What to do if the cleaning LED is lit after using a cleaning cartridge on HP StoreEver MSL4048 Storage?
- J
  John GoodwinSep 8, 2025
  If the Cleaning LED is lit after using a cleaning cartridge on your HP Storage device, the cleaning cartridge has likely expired. A cleaning cartridge will expire after 50 cleaning cycles.

HP StoreEver MSL4048 Specifications

General

Number of Cartridges	48
Interface	Fibre Channel, SAS
Power Supply	100-240 V AC, 50-60 Hz
Non-operating Temperature	-30° to 60°C (-22° to 140°F)
Number of Tape Drives	1 to 4
Library Capacity	48 slots
Encryption	AES 256-bit
Drive Type	LTO-8, LTO-7, LTO-6
Max Compressed Capacity	Up to 720 TB
Supported Media	LTO Ultrium 8, 7, 6
Operating Temperature	10° to 35°C (50° to 95°F)
Operating Humidity	20 to 80% relative humidity, non-condensing

Summary

1 Features

2 Installing the tape library

Planning the FC configuration

Guidance on planning Fibre Channel connectivity, including supported speeds and direct connection requirements.

Planning the SAS configuration

Information on planning SAS connectivity, including HBA requirements and cable considerations.

Planning the parallel SCSI configuration

Installing the library in a rack

Detailed steps for mounting the tape library into a rack using the provided rails and hardware.

Installing tape drives

Guidance on installing new tape drives into the library or adding additional drives.

Powering on the library

Steps to safely power on the tape library and verify initialization sequence.

Configuring the tape library

Initial configuration steps for the tape library, including setting passwords and network parameters.

Verifying the connection

Verifying the installation

3 Tape cartridges and magazines

Tape cartridges

4 Operating the tape library

Using the RMI

Guide to using the Remote Management Interface (RMI) for monitoring and controlling the tape library via a web browser.

Viewing the tape cartridge inventory

Changing the drive configuration

Changing the network configuration

Changing the administrator password

How to change the administrator password for accessing OCP and RMI functions securely.

Saving and restoring the device configuration and restoring factory defaults

How to save configuration settings, restore defaults, and manage device backups.

Determining and updating firmware

How to check current firmware versions and upload new firmware for the library and drives.

Cleaning the tape drive

Instructions for cleaning the tape drive using a cleaning cartridge when the Clean LED is illuminated.

Using the MSL2024 OCP

Entering the administrator password

How to enter the administrator password to access restricted OCP functions.

Inventory (Status/Information > Inventory)

Configuration

Accessing the configuration menu to adjust library settings like logical libraries, passwords, and network parameters.

Configuring network settings (Configuration > Configure Network Settings)

Restoring factory defaults (Configuration > Restore Defaults)

Resetting library configurations to factory defaults, retaining RMI-specific settings.

Saving and restoring the library configuration (Configuration> Save/Restore Configuration)

Saving library configuration to USB and restoring it, useful for chassis replacement.

Cleaning a tape drive (Operations> Clean Drive)

Step-by-step instructions for cleaning a tape drive using the OCP interface.

Rebooting the library (Operations> Reboot library)

Support

Accessing support functions like drive power control, demonstrations, tests, and firmware updates.

Running the wellness test (Support > Run Wellness Test)

Upgrading firmware (Support > Library FW Upgrade, Support> Drive FW Upgrade)

Procedures for upgrading library and tape drive firmware using USB flash drives or firmware tapes.

Using the MSL4048, MSL8048, and MSL8096 OCP

Using the OCP

How to navigate and use the Operator Control Panel (OCP) for library status and control.

Administrator password

Information about the administrator password, its importance for accessing functions, and default state.

Info menu

Viewing inventory information (Info > Inventory)

Configuration menu

Accessing the Configuration menu to adjust library settings like logical libraries, drives, and network parameters.

Changing the library configuration (Configuration > Library)

Changing the drive configuration (Configuration > Drives)

Setting and changing the administrator password (Configuration> Set Admin Password)

Procedures for setting or changing the administrator password for security.

Restore defaults (Configuration > Restore Defaults)

Resetting library configurations to factory defaults, retaining RMI-specific settings.

Operations menu

Accessing library operations like opening mailslots, unlocking magazines, and moving media.

Cleaning the tape drive (Support > Clean Drive)

Instructions for cleaning the tape drive using the OCP interface.

Updating library and drive firmware (Support > FW Upgrade)

Steps for upgrading library and drive firmware via USB or firmware tape.

Rebooting the tape library (Support > Reboot)

5 Troubleshooting

Fibre Channel connection problems

Detection problems after installing a SAS drive

Diagnosing issues related to SAS cable connections, software configuration, or OS setup.

Detection problems after installing a parallel SCSI drive

Troubleshooting issues with parallel SCSI bus configuration, software errors, or OS setup.

Operation problems

Performance problems

Service and repair

Procedures for servicing the library, including manually releasing magazines and basic repair steps.

The wellness test

Error codes

Information on how to find and interpret error codes displayed on the OCP, RMI, or in L&TT reports.

Main error code descriptions

6 Upgrading and servicing the tape library

Installing a new tape drive

Step-by-step instructions for installing a new tape drive into the library.

Removing and replacing a tape drive

Procedures for safely removing and replacing an existing tape drive.

Removing and replacing a magazine

Installing a redundant power supply (MSL4048, MSL8048, and MSL8096 only)

Replacing the power supply (MSL4048, MSL8048, and MSL8096)

Replacing the library controller (MSL4048, MSL8048, and MSL8096)

Instructions for replacing the library controller module, requiring library power off.

Removing and replacing the base chassis

Replacing the base chassis

7 Support and other resources

Accessing Hewlett Packard Enterprise Support

A Specifications

Default and restore defaults settings

Information on default settings, saving configurations, and restoring factory defaults.

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