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HP StoreEver MSL3040 - User Manual

HP StoreEver MSL3040
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HPE StoreEver MSL3040 Tape Libraries
User and Service Guide
Part Number: Q6Q62-00029b
Published: February 2018
Edition: 3
Abstract
This guide provides information on installing, configuring, upgrading, and troubleshooting the
library. This guide is intended for system administrators and other users who need physical
and functional knowledge of the library.

Table of Contents

Questions and Answers

  • B
    Brittany GordonAug 21, 2025
    What to do if the HP StoreEver MSL3040 Storage cleaning LED is illuminated after using a cleaning cartridge?
    • E
      Elizabeth BellAug 21, 2025
      If the cleaning LED is illuminated after using a cleaning cartridge in your HP Storage, the cleaning cartridge is likely expired. Replace it with a new one.
  • L
    Lori LoweAug 23, 2025
    How to fix HP Storage when both the attention and cleaning LEDs are illuminated?
    • A
      Andrew McdanielAug 25, 2025
      If both the attention and cleaning LEDs are illuminated on your HP Storage, it is most likely due to a dirty drive that cannot read a data cartridge and marks the cartridge as invalid. To resolve this: * Log in to the OCP or RMI. * Check the event log to identify which drive has reported that it needs cleaning. * Clean the drive with an approved Ultrium cleaning cartridge.
  • D
    Darren WilliamsAug 26, 2025
    What to do if a cartridge is stuck in drive in HP StoreEver MSL3040 Storage?
    • L
      Lauren WestAug 26, 2025
      If a cartridge is stuck in the drive of your HP Storage, try the following: * Attempt to unload the cartridge from the backup application. * Stop other backup services and then attempt to unload the cartridge from the library RMI or OCP. * Disconnect the library from the host and then attempt to unload the cartridge from the library RMI or OCP. * From the Operation > Force Drive Media Eject screen, attempt a force eject or emergency unload operation.
  • S
    Samantha BarnesAug 28, 2025
    What to do if the attention LED is illuminated but the cleaning LED is not illuminated after a cartridge load in HP Storage?
    • B
      Barbara CookAug 28, 2025
      If the attention LED is illuminated but the cleaning LED is not illuminated after a cartridge load in your HP Storage, it means that the library was unable to complete the requested operation with the selected tape cartridge. To resolve this: * Use only cartridges that are compatible with the drive type. * Use the correct type of cartridges for the operation. * Make sure that you are using a Universal cleaning cartridge.
  • S
    Seth BellAug 30, 2025
    What to do if a particular cartridge sets off the attention LED and possibly the cleaning LED in HP Storage?
    • D
      David DudleyAug 30, 2025
      If a particular cartridge triggers the attention LED, and possibly the cleaning LED, in your HP Storage, try the following: * Retry the operation with a different cleaning cartridge. * Export the cartridge and load a known good cartridge.
  • T
    tinakingSep 1, 2025
    How to resolve 'Cannot connect to the RMI' issue on HP StoreEver MSL3040?
    • M
      Michael BautistaSep 1, 2025
      If you cannot connect to the RMI (Remote Management Interface) of your HP Storage, verify the following: * The Ethernet cable is connected to the base module controller board and to the LAN. * The link LED on the RJ45 (LAN) connector is illuminated. * The library has been configured with a valid static network address or DHCP has been enabled. * You can browse to the library IP address from a web browser connected to the same LAN as the library.
  • R
    Raymond FrankSep 3, 2025
    Why HP StoreEver MSL3040 library displays incorrect barcodes?
    • G
      Gregory LoganSep 3, 2025
      If your HP Storage library displays incorrect barcodes, verify the following: * The label is a Hewlett Packard Enterprise label. * The label is properly applied. * The label is not soiled.
  • C
    Christopher JordanSep 5, 2025
    What to do if HP StoreEver MSL3040 cannot read or write to data cartridge?
    • P
      psmithSep 5, 2025
      If your HP Storage cannot read or write to a data cartridge, consider the following: * Ensure the cartridge is not a WORM cartridge that has already been used. * Ensure the cartridge is write-enabled (move the write-protect switch to the enabled position). * Make sure the data cartridge is compatible with the drive model. * Ensure you are using an Ultrium cartridge that has not been degaussed. * Verify the cartridge has not been exposed to harsh environmental or electrical conditions. * Inspect the cartridge for physical damage. * Retry the operation with a different, known good cartridge. * Clean the tape drive from the Operation > Clean Drive screen.
  • W
    wnovakSep 7, 2025
    What to do if tape drive cannot load a cleaning cartridge in HP StoreEver MSL3040 Storage?
    • A
      April McneilSep 8, 2025
      If a tape drive in your HP Storage cannot load a cleaning cartridge, make sure that: * You are using an Ultrium cleaning cartridge. * The cleaning cartridge has not expired. * Power cycle the library.
  • J
    Jerry GrahamSep 10, 2025
    What to do if a cartridge is stuck in storage slot in HP StoreEver MSL3040 Storage?
    • C
      Christina CordovaSep 10, 2025
      If a cartridge is stuck in a storage slot in your HP Storage, follow these steps: * Unlock the magazine from the Operation > Open Magazine screen and extend it to access the storage slot. * Grasp the cartridge and remove it from the storage slot. * Check the barcode label and verify that it is secure to the cartridge. * Check the cartridge for damage. * Check the storage slot for damage.

Summary

Overview of HPE StoreEver MSL3040 Tape Libraries

Installing the HPE StoreEver MSL3040 Library

Planning the Library Installation

Outlines the necessary steps and considerations before installing the library.

Installing the Base Module in the Rack

Procedure for securing the primary library module into the rack.

Powering on the Library

Steps to safely power up the library after installation.

Operating the HPE MSL3040 Library

Configuring the Simplest Configuration

Guides through a basic initial setup for RMI access and one partition.

Upgrading and Servicing the Library

Identifying the Failed Component

Methods to pinpoint malfunctioning hardware within the library.

Installing or Replacing a Tape Drive

Detailed instructions for swapping tape drive components.

Replacing a Module

Comprehensive guide for removing and reinstalling an entire library module.

Replacing the Robotic Assembly and Spooling Mechanism

Instructions for replacing the core robotic components.

Troubleshooting Tools, Procedures, and Information

Operation Problems

Lists common issues encountered during library operation and their solutions.

HP StoreEver MSL3040 Specifications

General IconGeneral
Product TypeTape Library
Number of Slots40
Form FactorRack-mountable
Drive Types SupportedLTO-6
Number of Drives2
InterfaceSAS
Operating Temperature41°F to 95°F (5°C to 35°C)
Non-operating Temperature-40°F to 140°F (-40°C to 60°C)
Operating Humidity20 to 80 %
Non-operating Humidity5% to 95% (non-condensing)
Form Factor Size5U

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