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3

Troubleshooting

Troubleshooting resources

If you experience computer problems, follow the troubleshooting

steps below:

1. Refer to “Quick troubleshooting,” next in this chapter.

2. Access additional information about the computer and Web

site links through Help and Support. Select Start > Help and

Support.

✎

Although many checkup and repair tools require an Internet

connection, other tools can help you fix a problem when the

computer is offline.

3. Contact Customer Care for further assistance.

Getting Started 3–1

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General

Operating System	Windows XP Professional
Networking	10/100/1000 Gigabit Ethernet
Processor	Intel Core 2 Duo
RAM	Up to 4GB DDR2
Storage	80 GB HDD
Display	14.1-inch WXGA (1280 x 800)
Graphics	Intel GMA 950
Battery	6-cell Lithium Ion
Chipset	Intel 945GM Express
Optical Drive	DVD+/-RW
Wireless	Intel PRO/Wireless 3945ABG
Ports	3 USB 2.0, VGA, headphone, microphone, RJ-11, RJ-45
Slots	ExpressCard/54
Dimensions	13.1 x 9.3 x 1.2 in