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Troubleshooting

Help and Support

If the preceding questions and solutions did not address your

problem, access Help and Support by selecting Start > Help and

Support. In addition to providing information about your

operating system, Help and Support provides

■ Information about the computer, such as model and serial

number, installed software, hardware components, and

specifications.

■ Answers to questions about using the computer.

■ Product information to help you learn to use the computer

and operating system features.

■ Updates for the operating system, device drivers, and

software provided on the computer.

■ Checkups for computer functionality.

■ Automated and interactive troubleshooting, repair solutions,

and system recovery procedures.

■ Links to community forums of IT experts.

Customer Care

If you are unable to find the help you need by using Help and

Support, you may need to contact Customer Care.

Getting Started 3–7

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General

Operating System	Windows XP Professional
Networking	10/100/1000 Gigabit Ethernet
Processor	Intel Core 2 Duo
RAM	Up to 4GB DDR2
Storage	80 GB HDD
Display	14.1-inch WXGA (1280 x 800)
Graphics	Intel GMA 950
Battery	6-cell Lithium Ion
Chipset	Intel 945GM Express
Optical Drive	DVD+/-RW
Wireless	Intel PRO/Wireless 3945ABG
Ports	3 USB 2.0, VGA, headphone, microphone, RJ-11, RJ-45
Slots	ExpressCard/54
Dimensions	13.1 x 9.3 x 1.2 in