Troubleshooting
The home wireless network connection is
not working
If a home wireless network connection is not working as
expected:
■ Be sure that the wireless light on the computer is on. If the
light is off, press the wireless button to turn it on.
■ Be sure that the computer wireless antennae are free from
obstructions.
■ Be sure that the cable or DSL modem and its power cord are
properly connected, and the lights are on.
■ Be sure that the wireless router (access point) is properly
connected to its power adapter and the cable modem, and the
lights are on.
■ Disconnect and then reconnect all cables, and turn the power
off and then back on.
✎
For information on setting up a home wireless network
connection, visit
http://www.hp.com/go/techcenter/wireless
(English only).
✎
For information on connecting to a WWAN, refer to the
HP Broadband Wireless Getting Started document, included
with the computer.
3–6 Getting Started
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